ok...did you creat an LKA???? if you didnt turn those three images (LKD's) into an LKA file then your head unit wont read them. In the program where you created the pictures there is a tab at the top that says "Export". Go into that tab. Load the picture files (LKD's) and fill them into the slots more towards the right side of the screen. Towards the bottom right hand corner of the screen there is another button that says "LKA File Export". Click on that. It will then make one LKA file out of the three LKD's you had in the slots. Find that LKA file, burn it to a disc, and your head unit will have no problem reading it when its in download mode.