So I was a little upset the other day when I had to swap alternators and wait a week for a response to get it fixed. Maybe I was a little impatient but also maybe this thread got back to him and motivated him to take care of business. I dont really know but in the end all that matters is that the customer is happy, I suppose a week turn around on an email isnt too bad for a one man show. Then again it only takes a second to handle a quick simple email and we pay a pretty penny for these alternators so I expected prompt service. Things go bad and fail, hopefully Singer alternators are better for more than just two years of life, would hate to be pulling it for repair all the time. As long as Mike is reasonable on the repair and gets it back to me in a timely manner then I suppose things will be cool. Like I said hopefully ill be able to leave a good word about my repair service to make up for the ugly thread.