Major issues with ARC

Well I'll start by saying your a complete liar. I worked on your amp the second time it was sent in. I tested it and there was nothing wrong with it.

You forgot to mention the paypal dispute that you placed on Scott that didn't work out for you.

 
Everything here is the truth, and you **** right. I did anything anybody else in my position would do. Paypal being the big piece of shit that it is, does not handle this type of issue.You tell Scott bottom line if he doesn't get my shit back, I will see him in court. Have a nice day:fyi:

 
Everything here is the truth, and you **** right. I did anything anybody else in my position would do. Paypal being the big piece of shit that it is, does not handle this type of issue.You tell Scott bottom line if he doesn't get my shit back, I will see him in court. Have a nice day:fyi:
//content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif Dude you need to post both sides of the story. Scott didn't even fix my amps back when he was busy with competition amps. He had a lot going on and some other issues that I'm not going to disclose. However, your amp was fixed, I was holding it in my hands asking him WTF? I didn't see the amp come in the first time but I'm sure it was repaired correctly because it worked when it got to me. Now after I tested, Scott hooked that thing up and tested it for a long time on different voltages looking for any problems. I have made at least a dozen transactions with him before I even thought of working for him and he never let me down. You probably pissed him off so I'm not surprised he's taking his good old time to get your amp out the door. I haven't been in for awhile so I don't know what's going on, but crying about it on here is not going to get your amp back. Perhaps you should man up, call and leave a message with some respect and act like a big boy instead of a whiney little *****.

 
im going on 3 months awiting to find out about my rainbow speaker warranty.. hell id ont even know if im getting the driver replaced yet... let alone when im getting it back..
and the person thats doing it for me.. refuses to answer me, just ignores my pm's and doesnt even let me know whats going on so yeah

Who's that?

 
Who's that?
im not naming names here yet cause im not out to make them look bad and since the rianbow US thing shut down i know its a little more complicated then it should be.. but it is getting frustrating.. i doubt they're even gonna warranty it (coil came unwound).. but i had it in the dealers hands sept first.. and last i heard it was in the rainbows reps hands like a week or two later... and havent heard anything since

 
Why bring Rainbow in a thread with Arc Audio? I thought Alumapro, then somebody else took over? //content.invisioncic.com/y282845/emoticons/confused.gif.e820e0216602db4765798ac39d28caa9.gif

Also, how do we know that the OP even hooked up his amp right. I wish there were more details.

 
Why bring Rainbow in a thread with Arc Audio? I thought Alumapro, then somebody else took over? //content.invisioncic.com/y282845/emoticons/confused.gif.e820e0216602db4765798ac39d28caa9.gif

Also, how do we know that the OP even hooked up his amp right. I wish there were more details.
Fact of the matter is OP doesn't know what hes doing.......

 
Fact of the matter is OP doesn't know what hes doing.......
Entirely likely, but he still deserves to get his amplifier back, fixed or not. Don't you think? I mean really, is there any excuse for holding hardware hostage after receiving payment? Especially if, as you say, the amp is fixed. It takes 5 minutes to ship it back and then it's no longer an issue. A customer being an ******* doesn't rate theft of hardware from where i'm standing.

 
Why bring Rainbow in a thread with Arc Audio? I thought Alumapro, then somebody else took over? //content.invisioncic.com/y282845/emoticons/confused.gif.e820e0216602db4765798ac39d28caa9.gif

Also, how do we know that the OP even hooked up his amp right. I wish there were more details.
i was just saying that i know whats its like being in that position

 
Entirely likely, but he still deserves to get his amplifier back, fixed or not. Don't you think? I mean really, is there any excuse for holding hardware hostage after receiving payment? Especially if, as you say, the amp is fixed. It takes 5 minutes to ship it back and then it's no longer an issue. A customer being an ******* doesn't rate theft of hardware from where i'm standing.
and grinder, for someone thats complaining about someone being a whiney little *****.. you dont seem to be acting too mature about this either... and if you're the dealer... you should be the professional.. everyone knows customers are assholes.. reguardless of if the OP is right or not (i dont know th efull story) i thought you'd be used to it by now

edit: why is ***** editted out and ******* isnt ? lol

 
Entirely likely, but he still deserves to get his amplifier back, fixed or not. Don't you think? I mean really, is there any excuse for holding hardware hostage after receiving payment? Especially if, as you say, the amp is fixed. It takes 5 minutes to ship it back and then it's no longer an issue. A customer being an ******* doesn't rate theft of hardware from where i'm standing.

I definitely agree, any company shouldn't hold any hardware hostage, especially if there are lazy individuals working for them. However, Arc is no Sony or Pioneer, and with small companies that make high end products like this, I would be a bit more lenient with the situation. I don't work for an amp company, so I don't know how they operate but I used to work in retail 10 years ago, and remember getting irrate customers with illegitimate reasons to get pissed off, even when it's their fault.

So let me ask again.. how did the amp not work? Was a digital multimeter used in the troubleshooting process?

 
Vestax, he's talking about ARC (Amp Repair Center) not Arc Audio //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif
haha i thought he was talking about Arc Audio also //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 
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