Just got this email from the CEO of Texas de Brazil

[wj94 10+ year member]

I'm not sure if it's real, but I also don't know how someone would know I had sent a letter in the past. Weird thing is, I sent the letter like 4 months ago to suggest to them to not train their servers to be so pushy when upselling. Nothing big, just a suggestion. The manager at the local place called me and took care of it, then I get this letter today:

I read the comliant that you sent to us and I'm sure you noticed that business is good. Are servers are trained to upsale and this will continue. If you decide not to return it is your loss. Please do not send us any of your letters if they are to complain on such petty things. it is a waste of my time.

Salim Asrawi

CEO

Texas De Brazil

Dallas Tx.

I googled the name and apparently that is the CEO's name....sweet grammar and business skills. "we don't need you, **** off" //content.invisioncic.com/y282845/emoticons/wow.gif.23d729408e9177caa2a0ed6a2ba6588e.gif

Click to read more...

 

[Techchild 10+ year member]

that just proves my point brazilian people are *** holes, espacailly when they are in tour groups.

 

[Flipx99 5,000+ posts]

I would forward it to the newspaper.

 

[skeptikal Premium Member]

lol... you just had a CEO of a restaurant tell you to piss off. how do you feel?

 

[dragnix 5,000+ posts]

I would forward it to the newspaper.

That would be sweet

 

[wj94 10+ year member]

lol... you just had a CEO of a restaurant tell you to piss off. how do you feel?

I'm trying to figure out why. The restaurant manager took care of this months ago, it happened over the summer. Still can't figure out if this is real or not but I'm leaning towards real.

 

[duece212 5,000+ posts]

I would forward it to the newspaper.

Yup, I would send it to the newspaper and any place you can find that does restaurant reviews, especially ones that may have reviewed the place in the past.

What a prick

 

[joetama 5,000+ posts]

What did they do to make you write the complaint in the first place?

 

[wj94 10+ year member]

What did they do to make you write the complaint in the first place?

The food is great and I love the place, it just pissed me off that the waiter wouldn't leave us alone about wine selection when I was at dinner with my girlfriend. "Give us a minute" does not mean "please show me everything about your extensive wine list the size of a novel"

 

[joetama 5,000+ posts]

The food is great and I love the place, it just pissed me off that the waiter wouldn't leave us alone about wine selection when I was at dinner with my girlfriend. "Give us a minute" does not mean "please show me everything about your extensive wine list the size of a novel"

I hate when that happens...

I was just curious about what the deal was. I have only been to one of these places and it was in Aruba... Got I always eat too much...

 

[Flipx99 5,000+ posts]

I'm trying to figure out why. The restaurant manager took care of this months ago, it happened over the summer. Still can't figure out if this is real or not but I'm leaning towards real.

Make a copy of it and bring it to managment. Tell them you were happy with the manager's solution and felt no need for this. Be sure to bring the envelope and other materials. Indicate you want to validate that is the CEO.

 

[joetama 5,000+ posts]

Make a copy of it and bring it to managment. Tell them you were happy with the manager's solution and felt no need for this. Be sure to bring the envelope and other materials. Indicate you want to validate that is the CEO.

Emails don't come with envelopes... //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

 

[dragnix 5,000+ posts]

The food is great and I love the place, it just pissed me off that the waiter wouldn't leave us alone about wine selection when I was at dinner with my girlfriend. "Give us a minute" does not mean "please show me everything about your extensive wine list the size of a novel"

Since i look younger than my age, they never bother me with shit like that, since i just get a water //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[Flipx99 5,000+ posts]

I'm not sure if it's real, but I also don't know how someone would know I had sent a letter in the past. Weird thing is, I sent the letter like 4 months ago to suggest to them to not train their servers to be so pushy when upselling. Nothing big, just a suggestion. The manager at the local place called me and took care of it, then I get this letter today:
I read the comliant that you sent to us and I'm sure you noticed that business is good. Are servers are trained to upsale and this will continue. If you decide not to return it is your loss. Please do not send us any of your letters if they are to complain on such petty things. it is a waste of my time.

Salim Asrawi

CEO

Texas De Brazil

Dallas Tx.

I googled the name and apparently that is the CEO's name....sweet grammar and business skills. "we don't need you, **** off" //content.invisioncic.com/y282845/emoticons/wow.gif.23d729408e9177caa2a0ed6a2ba6588e.gif

Emails don't come with envelopes... //content.invisioncic.com/y282845/emoticons/laugh.gif.48439b2acf2cfca21620f01e7f77d1e4.gif

I thought letters come through the mail...?