I pretty much refuse to buy anything from IkeSound. It's almost as if they don't WANT my business.
Yes, they do repair in-store. All the stuff on their site that's "factory refurbished" isn't. You've been warned.
When you do inquire about a refurbished item (usually an amp), some lady will call you and inform you that the item is "not in stock" when in fact, in stock according to their site. Reason? They 1) haven't got the amp yet and need time to repair it or 2) are repairing it at the time of communication.
Translation: prepare to hold your breath. I called on a Monday, asking about a refurbed PCX1500. Call returned on Tuesday telling me "we'll have it by Friday." I call next Monday asking again for availability. Call returned on Tuesday telling me "we'll have it by Friday." Called again... See where this was going?
Ultimately, I simply asked if they ever had the amp, and the answer was simply "No."
Pretty shady business if you ask me.