If only every company . . .

[mikeyboc 10+ year member]

Had this great customer service.

Friday night I purchased 2 Audison amps off display from a local retailer. The next day, I realized I didn't get the manuals for them. Turns out the retailer didn;t have them either. Sunday night, around 10pm, I sent an email to the company (in Italy) asking for a copy because the link on their site was not working. Less than 12 hours later, I have a digital copy in my email, the name and contact of a great guy who is a distributor in the states, and a physical copy that will be here tom. because they sent it overnight.

A good example of how CS should go.

Just thought I would share.

Click to read more...

 

[etznova 10+ year member]

wow and they are overnighting a copy, now that just doesnt happen unless you throw out money for it. very nice

now if i could only afford there stuff i would be all over it i love there amps just never had the pleasure of owning one

 

[mikeyboc 10+ year member]

I got two of them for what I felt was a steal and pulled the trigger. I can't wait to get them installed and see if they live up to the hype. I think they will. //content.invisioncic.com/y282845/emoticons/naughty.gif.94359f346c0f1259df8038d60b41863e.gif

 

[Thieroff 10+ year member]

nice!

 

[Fast1one 10+ year member]

Did you make this thread to purposely make another company look bad? I wont say any names......

T cab

//content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 

[mikeyboc 10+ year member]

Did you make this thread to purposely make another company look bad? I wont say any names......









T cab

//content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

LOL! It actually wasn't even a consideration.

His company speaks for himself, it is really bad when you are getting flamed on your own forum. But whatever......