Well I am throwing in that he has a SS XXX 6500 that I have been told will be done in 2 weeks as the parts are on their way to him now. I am sure Mike is very busy and doing his best with procuring parts. I do however feel that my largest frustration is that I have to ask whats up every couple weeks instead of him letting me know before I bug him. If I were to suggest an improvement to his service it would be communication.
Mike, I completely understand the shortage of parts, however a one line email doesn't take hours and hours. And when you offer to do something for money, it then is not a hobby, you are now a professional, and communication is part of that. I personally want to know. Others may not, but I do. I am sorry if this comes off strong, but it is honest criticism, that can assure more happy customers.Im having trouble finding parts for theese amps i can assure you that the parts are comming in for the amps that are here. But you guys have to understand that once i order parts for theese if they are backorderd its out of my hands i cant do much til they come in. Sorry for the delay in responding to you to update you with amp status but im very busy working on theese amps and dont always have time to sit on a computer for hours I try to get back to everyone as quick as possible .
Well said. Communication at the beginning was great, now not so much. I understand the parts thing, but I'm at 3 months now.Mike, I completely understand the shortage of parts, however a one line email doesn't take hours and hours. And when you offer to do something for money, it then is not a hobby, you are now a professional, and communication is part of that. I personally want to know. Others may not, but I do. I am sorry if this comes off strong, but it is honest criticism, that can assure more happy customers.Gl and thanks