dcole18
5,000+ posts
Banned
Suffered yet another set back on emails last night //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gifSwapping over to Outlook from OE and it marked everything as "read" instead of things unread. Taking longer to go through and see what needed and didnt need to be replied to by checking and comparing sent email now.
Reason for swap is so that I have access on the road and everywhere to email all the time.
Nick and Shawn help tremendously with emails being in VA and FL, but we do need another in house person to help take care of the close to 100+ emails we get a day. I simply run out of hours in the day to take care of things.
Game plan is in effect and we are crossing of thing on that list to get more info up on the site which will help, add separate emails for specific things as well as forms to fill for recones so that we know all the info before we go back and forth 3 times to get all the info needed. We are working on things and customer service is our #1 priority, and as many know that includes people that arent using our products (for recones or simply enclosure or system help).
Ill see if the latest PITA for email pushes things behind the 100 email a day limit and if it does Ill have to make a post for people that have emailed recently to do so again. Sorry for the lag time, but we are getting trying to keep things under control... at least we kick products out on time //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif
Thanks,
Scott
//content.invisioncic.com/y282845/emoticons/handclap.gif.0c301076f534e244f0460706894f19e0.gif
