Fedex guys... I need information!

[OoMesKoO 10+ year member]

Hey guys. Anyone know where i can get like, terms and conditions for Fedex deliveries?

Long story short, i purchased an amp from a boardmember... Sat here ALLLL day, and the driver said he delivered the package at 1:16PM today. Thats BULLSHIT because I was right here. All day. He says he left it at the back door. Nothing.

I specifically need to know if Fedex is allowed to just LEAVE a box at a doorstep, of a 2 story apartment building. And exactly WHERE you found said information?

Please help a brotha out!

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[azbass 5,000+ posts]

was the address right?

 

[brchd]

depends on whether the shipper checked and paid for direct signature/indirect signature required.

 

[OoMesKoO 10+ year member]

diddnt pay for the sig. thing...

But....

Signature Releases

Shipments with a declared value of US$500 or less may be delivered and released without obtaining a signature when the sender has authorized a release by either signing the Release Signature section of the airbill or by completing the Release Delivery Authorization and Indemnification Agreement for Shippers (obtained through your local FedEx World Service Center or your FedEx account executive), or, at our sole option, upon oral or written instruction from the sender or recipient. A shipment may also be released without a signature if the recipient has provided authorization by signing the Release Delivery Authorization and Indemnification Agreement for Recipients (obtained through your local FedEx World Service Center or your FedEx account executive). We may authorize shipments released without signature to those with accounts in good credit standing and to those who otherwise have established a satisfactory payment history. We also reserve the right to release packages at residential delivery locations without obtaining a signature, provided that none of the restrictions below apply.

At our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to:

Bill-recipient shipments when the recipient's FedEx account is not in good credit standing or is not indicated on the airbill.

Damaged shipments.

Shipments containing dangerous goods.

Drugs (including prescription drugs) or firearms.

C.O.D. shipments.

Indirect deliveries.

Shipments billed to an invalid or missing credit card number.

Alcohol or tobacco shipments.

One or more packages in a multiple-piece shipment if all packages cannot be safely released.

The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion.

Pharmaceutical shipments.

At our sole discretion, shipments having a declared value greater than US$500 may not be released without a signature even where the release is otherwise authorized.

Choosing one of the FedEx Delivery Signature Options will override a signature release.

The door that it was supposedly left at, is about 3 steps from the curb. I would definitley call that unsuitable.

 

[OoMesKoO 10+ year member]

Anyone know a way i can get the number to a main fedex shipping facility? I know its in fall river Massachussetts... if that helps.

 

[CapzNCoilz 10+ year member]

you gotta have the shipper fight it, not you.

 

[IamDeMan 5,000+ posts]

you gotta have the shipper fight it, not you.

X2. Start a claim process via shipper.

 

[CapzNCoilz 10+ year member]

X2. Start a claim process via shipper.

i agree,

x3