Ebay Refunds

[msimon 10+ year member]

I recently sold my Clarion Vrx6671z on e-bay because I thought that I could fix it, but it was more messed up than I thought. Here is a link to the auction. The buyer claims that he had it professionally installed and the screen did not pop out right, but before I removed it, it was fine. As you can see, I stated the item was sold "as-is" in the auction. First, am I required to give him a refund? I really don't care and I will give him a refund, but I just want to now if I am obligated to do so. Second, if I get the monitor back and I find out that the screen does pop out, what can I do? Can I refuse his request for a refund?

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[cjjackson85 5,000+ posts]

His winning of the auction = a contract. You stated in description that it was sold "as is" so you don't have to do anything thereafter the point of sale... It's up to you now if you do anything extra...

 

[msimon 10+ year member]

What if I decide to be a nice guy and let him send it back to me and it ends up working. Can I just say tough luck it works?

 

[cjjackson85 5,000+ posts]

If you feel the need to offer the refund, have him send it back to you first, check the situation out. Act accordingly from there...

 

[bimma85 5,000+ posts]

You don't have to do anything. This once happened to me, so I emailed the bidder back and said if it was in the same shape I shipped it in with the same serial number(intact) that I'd give a refund. They then declined and said they'd just pay to get it fixed. hmmmm //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif. If I bought a clarion screen on ebay for $200 I wouldnt even expect it to work lol. Its all up to you.

 

[chinny 5,000+ posts]

Dont do anything, you states sold as is... so why take your time to help him out when hes *****ing at you?

 

[johnecon2001 5,000+ posts]

dont bother being a nice guy. People take risks on ebay. you stated as is. its as it is. leave it alone.

 

[msimon 10+ year member]

Yeah, I've pretty much decided I am not going to give him a refund. I posted this on ebay's answer center and the guy there said once he had it installed he had accepted the item, and I do not have to give him a refund. Just for fun here is the email that he sent me:

I have received my Clarion Indash Motorized LCD Monitor today and had it professionally installed. I was told that the screen didn't pop out properly as it should have. There is a defect more than was listed. I am sending this item back for a full refund. KENNY911CARS@HOTMAIL.COM

 

[Decipha 10+ year member]

thats whats wrong he had it PROFESSIONALLY installed... you should have told him the

people at best buy or anything but professionals...

 

[Decipha 10+ year member]

i hate people like that you did specify sold as-is i hope he doesn't mess up your feedback

rating your at 100% it sux when people change it on ya

 

[cappy72 10+ year member]

i wouldnt do anything but tell him to deal with it...

 

[Raffi 10+ year member]

If I am not mistaken AS-IS means... //content.invisioncic.com/y282845/emoticons/eyebrow.gif.fe2c18d8720fe8c7eaed347b21ea05a5.gif ....AS-IS....... //content.invisioncic.com/y282845/emoticons/crying.gif.ec0ebefe590df0251476573bc49e46d8.gif

 

[BeanII 10+ year member]

I like the pic of crappy's garage.....

Oh, and don't do anything for the ebay clown.... as is is as is.