Ssa will not answer the phone. Been trying all day. Got an email 5 hours ago and now they don't respond to it either. I expected better customer service than this. If you can't answer the phone during business hours you shouldn't run a business. Maybe to them it's no big deal but to me it *****. I got my truck torn to hell, sold my old equipment and built a box for 2 subs. So now I have nothing in the truck and a $400 and something dollar sub sitting on my work benchyeah call ups and seller.. i shipped some ht tower speakers 15 yrs ago and i bought $300 ins on them (i thought it was for the par) but 1 had a dent in top of it called ups they sent guy to buyers house to look at it and they sent me $300..