Customer service thread

[d77543020 10+ year member]

What companies have you completely stop running because of bad customer service*

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[mast240 10+ year member]

AQ's service has been in the shitter lately.

 

[pro-rabbit 5,000+ posts]

For some companies it depends more on what part of the service you are talking about.

Service before you buy?

Service when you broke something?

General service of answering questions?

 

[CAT MAN 5,000+ posts]

DC and XS i will never touch anytime soon.

Audiopipe has lied to me

thats the only black list i have

 

[pro-rabbit 5,000+ posts]

DC and XS i will never touch anytime soon.Audiopipe has lied to me

thats the only black list i have

That is a very short list. I'm guessing you have not had contact with to many manufacturers yet..haha

 

[CAT MAN 5,000+ posts]

That is a very short list. I'm guessing you have not had contact with to many manufacturers yet..haha

well second skin i will add. but thats all i wont buy from soley on CS.

i have more i wont buy from but its not from CS. ive contacted a ton of companies in the past year but those are all that came to mind

 

[Sleeklsc 5,000+ posts]

Crutchfield, never again.

 

[CAT MAN 5,000+ posts]

Crutchfield, never again.

crutchfield i actually liked back in the day

 

[pro-rabbit 5,000+ posts]

well second skin i will add. but thats all i wont buy from soley on CS.
i have more i wont buy from but its not from CS. ive contacted a ton of companies in the past year but those are all that came to mind

Ah, yea I can see that then.

I have a long list that are "black listed" to me, however, most of them I see no reason on posting. Most will claim other wise or what ever. Some of my list are from personal reasons over the years and some change as personnel changes are made at the manufacturer. Some are based on a company giving me a horrible offer on a product I wanted to test for them and my customer base.

That last one is odd. I typically never have an issue with picking up a single sub from a company with the intent to test and write a review. However, I do get a cold shoulder every now and then lol.

BTW- Who thinks I should start doing a few reviews a year over various products? I have been thinking about this for while, but have yet to put any attention to it.(sorry for the thread jack haha)

 

[Sleeklsc 5,000+ posts]

crutchfield i actually liked back in the day

I ordered 2 15" L7's from them a couple years ago and they sent me 3 instead. I wanted to return the extra as I hadn't paid for it, they told me to keep it and to have a Merry X-Mas. Totally uncalled for.

 

[CAT MAN 5,000+ posts]

I ordered 2 15" L7's from them a couple years ago and they sent me 3 instead. I wanted to return the extra as I hadn't paid for it, they told me to keep it and to have a Merry X-Mas. Totally uncalled for.

//content.invisioncic.com/y282845/emoticons/wow.gif.23d729408e9177caa2a0ed6a2ba6588e.gif i call BS

 

[Sleeklsc 5,000+ posts]

//content.invisioncic.com/y282845/emoticons/wow.gif.23d729408e9177caa2a0ed6a2ba6588e.gif i call BS

I call truisms.

 

[disturbed471985 5,000+ posts]

//content.invisioncic.com/y282845/emoticons/wow.gif.23d729408e9177caa2a0ed6a2ba6588e.gif i call BS

I say its very possible.. One of the items in my sig I paid for a used version "b-stock" but the manf no longer had any left so I got sent a bnib one....

 

[maylar 10+ year member]

Crutchfield, never again.

I think (and hope) that's not typical. My experience with Crutchfield's CS is very positive, especially their tech support.

 

[mast240 10+ year member]

//content.invisioncic.com/y282845/emoticons/wow.gif.23d729408e9177caa2a0ed6a2ba6588e.gif i call BS

crutchfield has actually been known to do things like this from time to time... not cuz they feel like being nice... they just make mistakes that end up helping out the customer, lol