Computer Help

[Apocalypse boy 10+ year member]

Well ok, i've recently been having problems with my router for about a week. I know it has to be the something with the router because when i connect the modem directly to my computer i experience no problems. The problem btw is that every minute or so my ping jumps to 1000-4000, then goes back normal and keeps doing the same thing over and over. But anyway i'm now thinking that it might not be the router because i bought another one, and im still getting the same problem. WTF can it be? It's not just my computer either because all the computers that are receiving connection from the router does the same thing. I'm running on LAN if your wondering BTW.

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[MikeofTulsa Moderator]

have you tried resetting the router?

 

[bk12321 10+ year member]

dsl or cable?

 

[tapout 5,000+ posts]

need to update your firmware. Check the site of the router you own, and get the newest version.

 

[bk12321 10+ year member]

Try turning off all software AV, firewalls, etc first.

Then, turn on DMZ in your router config, check your router manual for how to get into the configuration if you are not familiar with that. I would not leave this on as it leaves all ports OPEN, but this should at least tell u if its a firewall problem or not.

 

[Apocalypse boy 10+ year member]

i tried resetting router, even bought a new one because i ran out of ideas.

IT's cable internet.

I have the newest version firmware. Just double checked.

Doing what bk said now

 

[tapout 5,000+ posts]

call customer service and they will walk you throught the steps to get it running again. Its a hassle but it works.

 

[mavster 10+ year member]

try the drivers on your NIC...update to the latest ones...

 

[bk12321 10+ year member]

I used to have a lot of problems with my connection when I used Zonealarm (firewall), thats why I said try that. I'll try to think of some other stuff.