Audioque lack luster customer service

[jadon087 10+ year member]

you should see his build log....even more FIAL

for those of you who didnt see it...

http://www.caraudio.com/forum/showthread.php?t=376265

Dont really see anything wrong with his build, beside stacking those amps like that, which could cause problems down the road it vibration takes a toll.

 

[JimJ 5,000+ posts]

Nice battery rack, BTW.

Does it double as a tow strap?

 

[duece212 5,000+ posts]

Hate to jump on the bandwagon, but fuk man, its just a set screw. I'd hate to see you run into a real problem.

 

[Beatkeeper1 10+ year member]

haha that setup looked like shit. Redid it the right way since then.

 

[hornedfrog1985 5,000+ posts]

Whats with all the RE audio stuff in your sig?

 

[Buck 5,000+ posts]

haha that setup looked like shit. Redid it the right way since then.

I don't think they are going to let you slip out of this one.

 

[TurdFergueson2 5,000+ posts]

I wonder if Spider Monkey would have even got back with you if you lost a screw in that Kicker 350.4. You got 2 answers from DJ.

 

[profundus-sanus 10+ year member]

lol @ this petty bitching

 

[cj407]

yea http://www.caraudio.com/forum/showthread.php?t=428950

proves you done something to change the setup....an l7 prefab box....to put what sub in your xxx...circle doesnt go into square we all learned that in preschool days....well atleast the ones not bitching about CS on a $0.25 screw.

 

[clouduz 10+ year member]

lol not really bad customer service imo

 

[Kastlez_ 10+ year member]

jacob sundownz would take care of it //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif

 

[Kastlez_ 10+ year member]

haha that setup looked like shit. Redid it the right way since then.

pics vids? for proof lmao

 

[I Like Waffle]

Lol @ OP. Take one of the screws out and take it to the hardware store, **** city boy for your ***.

 

[GLN305 10+ year member]

I think the company that sells audio equipment should be able to sell replacement parts or at least know their product well enough to give specs on something simple.

I had bad CS from AQ also. Bought a pair of HDC3 18's, they didn't come with T/S parameters. E-mailed about that and DJ gave me an enclosure size, not what I asked for. I wanted to build a box to my specs, I don't like a 40HZ tune. I called another time and asked if the Aluminum coil specs are similar and was told that he would get me T/S parameters. A week goes by and I send another e-mail...no answer. Another week and I ask if I can just return the subs. No answer...he just stopped replying. I know I am a "needy" customer when all I want is T/S parameters like every other audio company supplies so that you can build a box other than recommended sizes. Terrible CS, flame away. Just my $.02

 

[power-fanatic07 5,000+ posts]

Little frustrated at Aq's customer service. I was nice enought to drop almost 8 bills on 2 aq2200's and my sub vibrated out one of the speaker terminal screws. I asked if I could order some more and was told "we don't stock them". I then replied "ok, What's the length and thread so i can look for some more. Their answer was "best to take another one into home depot with you and search for one." In short won't be purchasing another one of their products.

quit whining like a bish