Atomic customer service

[terra 5,000+ posts]

//content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif so far i give it a D-. i called up 3 weeks ago monday and asked for a 18" apx recone and basket. gave em my info and said theyd call within 2 days for the tracking info. i thought it had gone really smoothly and wasnt worried. fast forward...

I've now called 6 times and they have yet to even ship it. the lady wanted me to tell her everything i needed from the beginning, which i wasnt going to do since i already explained just how i wanted it to randy. //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif So now she's calling me back monday, which im assuming means i wont have my goods for 3 more weeks.//content.invisioncic.com/y282845/emoticons/crying.gif.ec0ebefe590df0251476573bc49e46d8.gif

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[lilmaniac2 5,000+ posts]

Should have searched, there are quite a many threads about this

 

[lilmaniac2 5,000+ posts]

also the lady is the owners wife, and it is a known fact that shes a bitch

 

[terra 5,000+ posts]

I did search, but they're the only ones who readily had what I needed. I know the asian lady is his wife. usually i just ask to be put on hold when she answers but unfortunately no one else is working till monday.

 

[snoopdan 5,000+ posts]

Yep, Randy billed me for a 10" APX the other day. It would of been great if I actually ordered one in the first place, but Atomic was nice enough to bill me anyway so I was $400 short out of my bank account.