Arc Audio Instruction Manual fail

[Nut Hair Trick 10+ year member]

Ok people, I was just looking at the instruction manual for my Arc amps I just bought and this thing has me f'd up in a way. The wiring diagram contradicts what actually should be done. For example, it has the GND input fused to the battery, and the +12V grounded to the vehichle. Now, my question is, which one is right? The labeling on the amplifier itself, or the wiring diagram? The amps are FD2200's

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[813thumper 10+ year member]

lulz. what do you think

 

[Chaotic_Thought 10+ year member]

Does the amp match the labeling in the manual? If so use common sense.

 

[Nut Hair Trick 10+ year member]

Does the amp match the labeling in the manual? If so use common sense.

yup, it matches and my gut tells me to go with how it's labeled on the amp.

 

[perfecxionX 10+ year member]

id try emailing/calling their tech support.

 

[Canaan 10+ year member]

There, I fixed it.

 

[Nut Hair Trick 10+ year member]

I emailed their technical support. A guy named Brad. Hopefully Brad knows what's going on.

 

[Chrisw21 10+ year member]

lulz. what do you think

Ya know thumper.... normally I would agree with this comment, but I just bought 2 ARC amps and now I'm interested to hear the response from Brad in Tech Support!! I got a FD4150 (same manual as OP has) and a FD600.1. The manual for the 600.1 matches what I would expect on the amp. The 4150 has the same issue as posted above. The strange part (to me) is that both amps use the same connector for power, but the grounds and +12 are reversed on the amps. I find this strange because, coming from a manufacturing background, I know that the cheapest and easiest way to build product is to change as little as possible. So why have the connecter go GND-TURN ON-12V on one amp and then 12V-TURN ON-GND on another??? I'm thinking someone got lazy and did a "copy/paste" somewhere here, but the question is, did they "copy/paste" wrong in the instruction manual, or the screen printing on the amp???? I'll either wait to see the response from Brad or pull off the bottom cover on the 4150 (PITA Arc!!!! Put the fuse external!!!!) and check with a DMM.......

 

[Chrisw21 10+ year member]

BTW.... I emailed Brad a question a few days ago, too. He responded quickly (~ 2hrs.) and gave a detailed answer to my question. Companies need more tech support like him!!!!