Anyone Else Have Problems With RE?

[Decado 10+ year member]

umm dont be so sure about that

Either way it doesnt matter, it's sent. Doubt they'd know i was the same guy on the phone as the guy here, they prolly had plenty of ppl they were screwin around.

 

[ls1pimp 10+ year member]

Buying a used recone = the win

 

[Decado 10+ year member]

Buying a used recone = the win

If that's the case i can always file a complaint with the credit card company and either get my money back or make sure they send a new one //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif .

 

[TeamPSI 10+ year member]

Not to be a dick ???? I think you've already crossed the line into dickhood. I seriously doubt RE or any mfg would put a halt on a delivery just because there was some negative feedback on an internet forum.//content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif Get real.//content.invisioncic.com/y282845/emoticons/eyebrow.gif.fe2c18d8720fe8c7eaed347b21ea05a5.gif

Sometimes I wish I could.

 

[btnhfan 5,000+ posts]

And that, is David.

He posts frequently here, but more on soundillusions.

 

[digital mint 10+ year member]

Been reading this thread since the start...even tho you had to wait for awhile, you will be happy you did. Sucks to wait sometime but hey you're getting a great product. I had to wait 3 months for my sub. It was not RE's fault( their supplier here in canada is terrible) but i'm so happy with my sub now. Being impatient has is downsides! Just my 2 cents.

 

[adam71 5,000+ posts]

HAHA that is FUNNY, you must have had what 1 good deal, mainstream has so many f-ups its not funny, this is like the second bad RE customer service complaint i have heard , i still give them props to what i have read

Not really sure what you're talking about but whenever I've bought something its from a dealer so I don't have to wait for stuff to be shipped. And whenever I've had to send something in for service (which has been one deck 3 years ago) it was back in less than 3 weeks. The main reason mainstream has alot of fvckups is because they simply have HUGE customer bases. NOT because they are any worse than smaller companies. Like I always have and always will say, everyone buys what they want and if the product they're waiting for is worth the wait then go for it. But don't act like this guy being lied to is ok, because its NOT acceptable business practice. But to each his own.

 

[adam71 5,000+ posts]

Sometimes I wish I could.

Wish you could what....get real or put a halt on a delivery??

 

[nametaken 10+ year member]

Wish you could what....get real or put a halt on a delivery??

Be himself:

 

[Decado 10+ year member]

Sometimes I wish I could.

Lol, I know I may be really sounding like a dick to you right now, but just think about if you were in my situation? You know you'd be pissed off too. I'm not calling you a bad company or anything, i know you have good products, i'm just ticked off about the service that i got and how your employee's outright lied to me, i'm sure that part prolly pisses you off also...

Now, that i know you've seen this thread i can ask you, is this what happened to me a really out of the norm thing? Or if/when i order something else from you guys will it be better?

 

[adam71 5,000+ posts]

Decado, I'm sure he's not pissed. A good company has to be able to accept negative feedback as well as positive. From what I've heard on this forum there has been WAY more positive than negative. RE will learn from and improve by negative feedback more than they will the positive. But all in all you had every right to be pissed but now it seems your sub is on the way. I would just not worry about what RE may or may not be thinking at this point and get ready to enjoy your new sub. Do you already have a box built for it? //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 

[Decado 10+ year member]

Decado, I'm sure he's not pissed. A good company has to be able to accept negative feedback as well as positive. From what I've heard on this forum there has been WAY more positive than negative. RE will learn from and improve by negative feedback more than they will the positive. But all in all you had every right to be pissed but now it seems your sub is on the way. I would just not worry about what RE may or may not be thinking at this point and get ready to enjoy your new sub. Do you already have a box built for it? //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

I just don't want to be on his bad side in case I buy anything else from them.

Yes, i do have a box built, 4ft^3 internal after all displacements, tuned to 32 hz. I made the box bigger because right now i'll only be giving it 600rms, until i can afford a viper 1200.1 or an orion 1200d.

 

[Mackenzie 10+ year member]

Same thing happend to my friend. It took re a month to ship out his sx. They need to do some serious improvement in their customer service department.

 

[Polecat 5,000+ posts]

LO....move Scott up...good idea //content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 

[Randy Savage 5,000+ posts]

They cannot please every single customer out there.

If you try starting a business with your main goal being to please every single customer, you will fail.

There will ALWAYS be customers that are not pleased with your actions/decisions/whatever.