XP activation?

[DubbDesigns 10+ year member]

Ok, so I replaced the powersupply and motherboard on an emachine, since the cheapo powersupply failed and messed the MOBO up.

Well i got it all installed and hooked up and it fired up but it goes to the welcome screen and says it must be activated before you can login. So I hooked it up to our LAN, and it got internet activity but when I went to activate it, they said the Product key was invalid.

So I figured since windows sees that I have a new hardware and stuff installed that it thinks it's a different computer. So I did the activation by phone so i could talk with a support representative. After waiting forever, an Indian woman answers. She asks for the first 6 digits of installation ID so I tell her, but she said it there was an error.

I told her that I installed a new motherboard and she told me that I needed to contact my "manufacturer or reseller" so that they can fix the error. I told her that it was no longer a genuine emachine computer since it has a new motherboard in it that is not OEM (has same chipset) and she told me to call the manufacturer.

She gave me a number, but I could not really understand her, so I just pretended to, and hung up, cuz she started getting hateful.

Should I call my manufacturer or reseller or the manufacturer of the motherboard. Seems to me like either of them will do anything to help me, except say buy a new copy of windows

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[grayfox587]

hmmm if you have the product key go the the activation screen at the bottom it says change product key or something of that sort i dont remember but click it and put in your product key and it will generate numbers then after that call microsoft and tell them you just reformated your computer nothing else and give them the numbers and it should work try it and tell me if it works

 

[DubbDesigns 10+ year member]

hmmm if you have the product key go the the activation screen at the bottom it says change product key or something of that sort i dont remember but click it and put in your product key and it will generate numbers then after that call microsoft and tell them you just reformated your computer nothing else and give them the numbers and it should work try it and tell me if it works

Thats pretty much what I did. The product key was inserted, then I clicked something and it generated a huge code so I called them and told them the code, but the Indian woman was saying there was an error of somekind. She may have been asking for the product key rather than the installation ID, I just could understand 6 and digits, couldn't understand a whole lot.

Might try calling back and hope i get someone a little more fluent in english

 

[grayfox587]

did you call your computer company or did you call microsoft if it was microsoft try again weird stuff does happen or dont enter the code and call them = )

 

[.::DuD3::. 10+ year member]

your probably going to have to buy a new copy of windows. dont you have a recovery cd or something though?

 

[crunktimes.com 5,000+ posts]

Just call say you reformatted your HD and thats all they need to know don't mention changing motherboards or anything else.