Who's wrong? H/o Alt

[BreakingBad]

I ordered a 250 amp h/o alternator from MechMan.

2005 chevy trailblazer.

had a shop tear apart my car, install the alt, turns out - factory is a 4-pin adapter, they sent me a 2-pin.

per mechman, 2-pin was used for late model 05s and above...anything before late 05 was 4 pin.

the shop who's installing it is calling a local GM shop to see if they have a pigtail? adapter, or something where he can chop off the 4pin, and solder a 2pin on.

im STUCK because:

a.) i need my truck tomorrow, and they can't get the adapter until tomorrow @ noon...and i work tomorrow at 1245. so i have no vehicle, and am ****ed.

b.) if i get my vehicle back, they have to put the stock alternator back in, give my truck back to me, then i take it back and they have to take it back out and put back in the alternator with either the adapter, or i wait until i send it back to mechman, and they send me a replacment.

i'm a little upset (well, very upset) for 2 reasons:

a.) mechman says its not their fault, even though they didn't double check or make any notification to me that early models may have issues with their 2-pin adapter;

b.) refuses to pay shipping back to them, nor cover install costs.

as a customer, what should i expect from them?

Click to read more...

 

[BreakingBad]

i decided to have the shop order the GM adapter (2pin) so he can cut the 4 pin and solder the 2pin on, allowing the H/O alt to connect properly. but for now, i have to deal with paying the labor fee, for practically nothing, because they are putting the stock alternator back in.

adapter: $28

labor: .7 hours ($55)

total EXTRA: $83

all because they didn't confirm, nor mention, there was a possible issue with me having an earlier model 05 TB.

what would you all do? expect some type of re-imbursement or just deal with it even though none of this is my fault as a consumer/customer?