T3 Audio worst cs ever

Sounds like the problem was solved over on ROE:
Posted by splitfirexxx:

"OK, Well i wrote Him a Nasty E-mail Last And he Replied to it today.....

 

And this Is what He wrote back....

 

"Dude, you are a trip....

 

You recones and basket will be there tomorrow.

 

Best Regards,

 

Johnathan Demuth

CEO/ T3 Audio Inc.

ph) 678-450-4678

www.t3audio.com"
Hey Jacob!

//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

Yeah, ole Elvis is a trip and a bit scary.....lol

We just spoke.... he over reacted a bit.... (actually a lot)

It took 8 days for him to get new parts shipped.....

My bad on forgetting the extra insurance on used reconed woofers....

Sorry Elvis.

The parts are overnighted from ATL to Cali on my dime.

 
Ok I have posted this before I bought one 12 off of T3, called said there is no dealers around me and would like to have one of your products. He asked me how I want to pay and the next day shipped the sub double boxed and packed real nice. Very good customer service in my opinion.

 
Here's the latest email....

"JD, Im not a Rude guy....

And im not trying to Be an *******...Ive just Had Atleast 15 people Say they wouldnt put up With That and Would File lawsuit's.....

I just wanted my recones....Sorry if i came off Like an ******* to you....

And I have The money for 2 More woofer's....So i was hoping you could sell me 2 More 18's And 2 New recones....

Please....?

lol, Im a Nice guy I just have SO many Comps coming up....And I just Never heard Back from you and I felt you Were Avoiding me for some reason....

I need 2 More TSNS 18's I have the money Right now...

PLEASE....PLEASE.....I beg you JD!"

Elvis seems to be a good guy..... just VERY quick tempered.....

reminds me of when I was 19......

Guess there is some value there after all....

 
Hey Jacob!//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

Yeah, ole Elvis is a trip and a bit scary.....lol

We just spoke.... he over reacted a bit.... (actually a lot)

It took 8 days for him to get new parts shipped.....

My bad on forgetting the extra insurance on used reconed woofers....

Sorry Elvis.

The parts are overnighted from ATL to Cali on my dime.
So if you overnighted them today why did you lie to him a week ago and say you were on your way to ship them? Don't bitch and moan about having to pay for overnighting them when if you had mailed them when you told him you would you wouldn't have had to overnight them.

 
1) Why would you ship anything without insurance? When does it even enter your mind that you should not buy insurance on something you're shipping?

2) He shipped it a week ago (it took 8 days) but now he is saying he overnighted them from Atlanta. Which is true?

3) Why did he wait until this was blown out of proportion to start responding to his emails and calls?

Once again, T3 Audio excels...

 
1) Why would you ship anything without insurance? When does it even enter your mind that you should not buy insurance on something you're shipping?2) He shipped it a week ago (it took 8 days) but now he is saying he overnighted them from Atlanta. Which is true?

3) Why did he wait until this was blown out of proportion to start responding to his emails and calls?

Once again, T3 Audio excels...

#1- It was an oversight with new help here while I was out of town.

#2- Elvis sent an email changing his mind about coils.... then changing his mind again.....So we did not send out recones because of changing his mind, etc... quoted below....

"Hey,

I take it You didn't Ship my Re-cones...?

If there not Built yet, I have a request....Instead of Dual .7's Can i get you to make

Me dual 1.4's...."

#3- I was out of town and not aware of any issue until today.

No messages were left here by him..... and only 1 email..... in 14 days!

And that email was last night.

Thanks for asking....

 
Hey Jacob!//content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

Yeah, ole Elvis is a trip and a bit scary.....lol

We just spoke.... he over reacted a bit.... (actually a lot)

It took 8 days for him to get new parts shipped.....

My bad on forgetting the extra insurance on used reconed woofers....

Sorry Elvis.

The parts are overnighted from ATL to Cali on my dime.
glad to see things got worked out. nice subs.

 
that spitfire guy sounded like a total douchebag on the first page. Oh well it's a happy ending //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif
Sometime people have bad tempers and it gets out of control.... this is quoted from him....

I did my best to take care of it...

//content.invisioncic.com/y282845/emoticons/biggrin.gif.d71a5d36fcbab170f2364c9f2e3946cb.gif

 
he is pretty impatient. i know that personally. but i guess cuz hes put so much money down he expects it soon. i know about being impatient. i waited ALOT longer than anybody has for the subs i run now. after the time it took it was definetly worth the wait. he will be happy when he gets the recones and hopefully the other 2 18's.

 
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