Justin, we have been answering all the emails we have received the order they came in. Yes, there was an order mistake. Yes, we apologized for the mistake, no one was trying to screw you. Yes, we promptly paid for and sent out a shipping label to correct the error. Yes, we offered to pay the difference in price to solve the problem instantly. Yes, we have been answering every email that comes in, yes there still is a good 30+ yet ahead of me as I type this. Yes, your refund has been processed early this morning.
We can no longer send a refund for order mistake or shipping damage, until AFTER the item is received back. Too many scammers and thieves that have ruined it.
For those who love to pile on with no clue, the price is not set by us, that is an XS Power price for ALL XS Power dealers. Running to another forum and bashing a company is not going to get anything done any faster. We have an SSA Store forum located right on our website for SSA Store customers who might have questions or concerns, that works quite well that we respond to much faster.
Again, we apologize for the order mistake, we take care of things in the order they happen.