something is wrong with my amp...

i know i just made a thread, but i just realized that if i turn the gain all the way up, or down, the output voltage stays the same...this isnt normal is it?
What amp is it? I had this problem with my orion HCCA-D2400, no matter where I turned the gain it read 9 volts. I sent it in to be fixed and they returned it saying nothing was wrong with it but it worked. I have a feeling they fixed it for free because I got one of the ones from HCCAFan.

 
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