they are okay.
I bought a kinetik 2400 from em and still use it to this day.
However, i bought a "Brand New" Hifonics XX-hercules from them two years ago, and it came a) refurbished and b) defective. When i sent it in on warranty, i got it back broken again.
Then again, after getting it back broke a second time, i *****ed and got maxxsonics to send me a BNIB Bxi2607d //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif