kicker customer service sucks

[JL Audio 5,000+ posts]

when u get told by a rep that it will have years warranty since its a new 08 model wouldnt u believe them?????

lol, you love them reps... retard.

 

[_DjScrew_ 5,000+ posts]

Paging spider monkey. Your attention is needed STAT!
Oh wait that's right. Your dumbass got him banned. Eat a dick.

//content.invisioncic.com/y282845/emoticons/thumbsup.gif.3287b36ca96645a13a43aff531f37f02.gif good use of "eat a dick"

 

[99grandprixGT 5,000+ posts]

My brother works for Kicker. For $30, he said he'll help. Let me know.

he only has 20

 

[CrispedUp 10+ year member]

he only has 20

Good enough.

Also, if you dont believe me, call them up and ask for John McNamara.

 

[tommyk90 5,000+ posts]

The only time a piece of kicker equipment will have a 1 year warranty is if its installed by a kicker authorized dealer, otherwise it's 90 days.

I have the manual for one of my L7's and this is what it says verbatim:

"Kicker warranties this product to be free from defects in material and craftsmanship under normal use for a period of THREE (3) months from date of original purchase with receipt. When purchased from an Authorized Kicker Dealer it is warranties for ONE (1) YEAR from date of original purchase with receipt."

What was the authorized online retailer you purchased it from? Since the originals were refurbs you only had a 90 warranty.

Note: even if you did buy it from an authorized dealer, if the warranty is for one year (or 90 days) its only from the ORIGINAL DATE OF PURCHASE. Meaning if they send you subs and they have a defect after one year from time you bought the ORIGINAL pair, they don't have to send you another replacement. I ran into this same problem with Dell and my laptop. The original one I had crapped out under the warranty period, so they sent me another one. My warranty was then transfered over to my current (and sometimes screwed up) laptop. I didn't receive a new warranty when I got the new laptop.

Besides, if you're too idiotic to even realize when one sub is a different voice coil config (it would really mess things up), then I'd tell you to screw off. It's your own damn fault for breaking them. Plus I have my doubts that it was even mislabeled to begin with. You have no proof that it was besides saying "it was labeled wrong and I blew it up".

You fail, as always.

 

[95ZJ 10+ year member]

Tell him to keep an eye on the loading dock, his office is right above where the trucks come in.

 

[Bender. 10+ year member]

My brother works for Kicker. For $30, he said he'll help. Let me know.

oh yea? i own kicker and i will give him a sub for free if he leaves this forum for good

 

[king ranch 5,000+ posts]

The only time a piece of kicker equipment will have a 1 year warranty is if its installed by a kicker authorized dealer, otherwise it's 90 days.
I have the manual for one of my L7's and this is what it says verbatim:

"Kicker warranties this product to be free from defects in material and craftsmanship under normal use for a period of THREE (3) months from date of original purchase with receipt. When purchased from an Authorized Kicker Dealer it is warranties for ONE (1) YEAR from date of original purchase with receipt."

What was the authorized online retailer you purchased it from? Since the originals were refurbs you only had a 90 warranty.

Note: even if you did buy it from an authorized dealer, if the warranty is for one year (or 90 days) its only from the ORIGINAL DATE OF PURCHASE. Meaning if they send you subs and they have a defect after one year from time you bought the ORIGINAL pair, they don't have to send you another replacement. I ran into this same problem with Dell and my laptop. The original one I had crapped out under the warranty period, so they sent me another one. My warranty was then transfered over to my current (and sometimes screwed up) laptop. I didn't receive a new warranty when I got the new laptop.

Besides, if you're too idiotic to even realize when one sub is a different voice coil config (it would really mess things up), then I'd tell you to screw off. It's your own damn fault for breaking them. Plus I have my doubts that it was even mislabeled to begin with. You have no proof that it was besides saying "it was labeled wrong and I blew it up".

You fail, as always.

i understand what you are saying but i posted pics on here on a thread not sure if i can find it or not but the sub was labeled coil 1+ coil 1 - coil 1+ coil 2- was how it was labeled on the sub and they replaced it since i blew it bc i didnt use a dmm to test the ohms so they were working againt one another

ohh and to the guy above send me a kicker sub l7 12" and i will be gone on this forum forever

 

[tommyk90 5,000+ posts]

i understand what you are saying but i posted pics on here on a thread not sure if i can find it or not but the sub was labeled coil 1+ coil 1 - coil 1+ coil 2- was how it was labeled on the sub and they replaced it since i blew it bc i didnt use a dmm to test the ohms so they were working againt one another
ohh and to the guy above send me a kicker sub l7 12" and i will be gone on this forum forever

Please post pics because a description doesn't really do much here.

 

[king ranch 5,000+ posts]

cant post pics if i dont have the sub anymore i will try to find a pic i posted on here a long time ago back in feb or march of this year

 

[king ranch 5,000+ posts]

cant find it but point is if it wasnt labeled wrong they wouldnt of replaced it but they did since it was labeled wrong

 

[SocMunky 10+ year member]

Poasting it what is sure to be an epic thread of karma teabagging your dumb ass. //content.invisioncic.com/y282845/emoticons/fyi.gif.9f1f679348da7204ce960cfc74bca8e0.gif

 

[tapout 5,000+ posts]

Lets see how quick Tracy comes to help you this time.

 

[SocMunky 10+ year member]

Lets see how quick Tracy comes to help you this time.

Depends...is there a 20 in the mix? //content.invisioncic.com/y282845/emoticons/confused.gif.e820e0216602db4765798ac39d28caa9.gif

 

[SocMunky 10+ year member]

bump