kicker customer service sucks

[king ranch 5,000+ posts]

So back in feb of this year i bought 2 12's refurbs from a authorized dealer online one sub was labeled wrong on the coils i never used a dmm to check the ohms just went off the labeling on the sub blew that since it was working against each coil, the other one the tinsel lead was bad and would play at times and not at other times, got them both replaced in april with 2008 models was told they would have a years warranty from date of replacement and i noticed when playing the subs with out music from my comps that one of the subs has a bad mechanical noise, so i callled today to get it replaced, and they tell me that even being a new 08 model they sent me it only carries a 90 day warranty from date of exchange but if you buy it online its a years warranty, makes no sense at all shitty *** service and company to back your product when the sub has a mechanical noise its the product and you cant replace it wtf is that. So like i told them i am stuck up with a faulty subwoofer and they wont do nothing bout it well trade yours in and give us 200 bucks and u can get a new one with years warranty fvck that i can buy a brand new one online for 200 bucks, what a joke, so i guess i will be buying a brand new one online and just swap out the new one with mine and return my sub back to the company i bought the new one from haha

so basically dont believe a kicker rep if they tell u about a warranty and they dont stand behind their product at all

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[mokedaddy 5,000+ posts]

First.

 

[duece212 5,000+ posts]

[No message]

 

[IamDeMan 5,000+ posts]

Paging spider monkey. Your attention is needed STAT!

Oh wait that's right. Your dumbass got him banned. Eat a dick.

 

[IamDeMan 5,000+ posts]

If your original purchase(refurbed) carried a 90 day, why in the fuck should they give you a year on the replacement? Your logic is flawed from stupidity. This is common practice *******.

 

[IDSkoT 5,000+ posts]

If your original purchase(refurbed) carried a 90 day, why in the fuck should they give you a year on the replacement? Your logic is flawed from stupidity. This is common practice *******.

x2

You took your chances buying referbed equipment.

 

[king ranch 5,000+ posts]

If your original purchase(refurbed) carried a 90 day, why in the fuck should they give you a year on the replacement? Your logic is flawed from stupidity. This is common practice *******.

Because they replaced it with a brand new 08 model which means if you went and bought a 08 model new online it comes with a years warranty from kicker from a authorized dealer that is u must buy from well I did. Even the manual on the subs says 90 day on refurbs and year warranty on brand new

 

[Banana Balls 5,000+ posts]

i guess i will be buying a brand new one online and just swap out the new one with mine and return my sub back to the company i bought the new one from haha

That was a good idea until you posted it here.

I'm going to call Kicker, ask for Spider Monkey, and have your name flagged for a return.

 

[IamDeMan 5,000+ posts]

Because they replaced it with a brand new 08 model which means if you went and bought a 08 model new online it comes with a years warranty from kicker from a authorized dealer that is u must buy from well I did. Even the manual on the subs says 90 day on refurbs and year warranty on brand new

You didn't BUY a brand new one idiot. They replaced a refurb with a brand new one. Your purchase and its agreement is still only for 90 days of coverage. God damn you are dense.

Later in life someone is going to own you 10x more than SM did. I guarantee this.

 

[duece212 5,000+ posts]

You paid for a sub w/ 90 day warranty initially. Where in this line of events did you ever put more money into the deal for a full 1 year warranty?

You get what you pay for, not what you make up.

 

[king ranch 5,000+ posts]

you are an idiot i wouldnt buy it from kicker anyway and u dont even know my name jackazz

w/e fvck it will just go to circut city and buy a brand new one and swap them and return it

 

[John3000 10+ year member]

Fail....//content.invisioncic.com/y282845/emoticons/confused.gif.e820e0216602db4765798ac39d28caa9.gif

 

[IamDeMan 5,000+ posts]

so i guess i will be buying a brand new one online and just swap out the new one with mine and return my sub back to the company i bought the new one from haha

Yes, you should. It's not like they keep track of serial numbers or anything //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif

 

[duece212 5,000+ posts]

you are an idiot i wouldnt buy it from kicker anyway and u dont even know my name jackazz
w/e fvck it will just go to circut city and buy a brand new one and swap them and return it

Right on, put the burdon on somebody else because you aren't happy that you got exactly what you paid for.

 

[IamDeMan 5,000+ posts]

You paid for a sub w/ 90 day warranty initially. Where in this line of events did you ever put more money into the deal for a full 1 year warranty?
You get what you pay for, not what you make up.

Yes he is having trouble with that obvious and elementary logic.