Kenwood KDC-X859 Display Dead

[ShipUPride]

Greetings all... first time poster!

Last evening, I started up my car, my Kenwood Excelon head unit flipped around, the keys lit up, and music started playing. But NO DISPLAY!

The buttons all work, I can change tracks on the CD/MP3 disc, I can change the radio station, but no display.

I hit the reset button hoping that would fix it. I even considered that it might be the cold weather, so I brought the faceplate into the house to warm up overnight. Tried it again this morning, same thing. No display.

I called a Kenwood Service Center, and they said I needed a new ribbon cable and some other connector on the rear of the faceplate. And that time/materials would cost $150.

Anyone ever fix this? Would a good cleaning fix it?

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[ShipUPride]

Noone? //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

 

[deadilus 10+ year member]

a good cleaning would not fix this problem if the ribbon cable is broken that is your only option to have them fix it

 

[ShipUPride]

I've pretty much given up any hope, and will pay the 150 to have it fixed.

Anyone know how this happens so that I can avoid it in the future?

 

[johnecon2001 5,000+ posts]

a deck with a non moving face plate might be better... no moving parts = nothing to break.