Is there a contact phone number for Fi Audio?

I don't know there business model in depth, nor do I know their capacities for building, but by not having a non-electronic method of contact it lowers over head costs. If they make very little $$ on direct sales, but are futher spreading fixed costs over a larger quantity it lowers the break even point on other products.
Why don't you? C'mon, chop chop..

If scott had to hire somebody to answer phones all day long for Fi, it would raise there cost and they would either have to raise there prices, or discontinue the brand, since they only have to answer Emails, its really not that big of an expense and they can talk during their downtime.

Besides 80% of there customers could care less if they have a phone number, until they have a problem after the sell. By then they already sold there product so they are forced to talk via email.

I would imagine that they believe that the number of sales they lose by not having a phone number is less than what it would cost for them to hire someone, hence why they don't have the contact.

Or I could just be full of BS from 4 years of business courses... who knows.
Yeah, that's probably it. School messes with your head way too much...

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Has anyone here ordered tinsel leads before from Fi? I ordered them from Scott via email over a month ago and haven't gotten any yet. Until the last week he was getting back to me extremely quickly, but ever since I verified my address with him, i stopped getting emails, and I still dont know what is going on. Last I spoke with him was over a week ago when they were gonna 2 day mail it to me, but still nothing.

I mean it's only 10 bucks so i dont care all that much, but i still need to fix this sub, and I need those tinsel leads. I know it's pocket change for them, but all i needed to know is if they had my address correct or not? What do you guys think I should do, I need these tinsel leads lol, my XXX has been out of comission for too long now, i'm having bass withdrawal

I didn't want to bring this up at all until i waited long enough to see if he would get back to me, but it's been a decent amount of time since he last emailed me, and prior he was getting back to me within 24 hours. According to him they tried sending it to me twice but it never came here, and I gave him the correct address multiple times, so i have no idea what would be causing it to not get here? Scott is a great guy to talk to over email but all I need to know is if they have my address correct, and how come their properly addressed mail isn't reaching my house? (I've lived here for over 8 months so far and ordered lots of stuff to this adress before, never had an issue of someone's mail being unable to reach me. I am pretty sure he is sending it through the post office, but ive never had an issue at this residence before of getting postal mail, I have out of state letters sent all the time.

I know Fi is a good and extremely highly reputable company, but I have no idea why it would take over a month to snail mail tinsel leads from vegas to florida? I am sure they are very busy there and sending someone tinsel leads is small potatoes for them, but I just wish i could know what was going on, I can wait to get them. But apparantly they said they mailed them over a month ago to me and I never got them, and then 2 day mailed it and I still didn't get them.

 
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