Okay. I'm willing to take a shot at it, given you do a few things. First, beyond actually describing the settings on your head unit, you need to do a lot more.
If you can, take pictures of your system setup. This includes how everything is wired (amps AND your sub) also what type of box you're using, a picture of it would help, what kind of wiring you're using, etc.
Simply put, you can't pinpoint your sub not hitting hard-enough on your head unit. There could be a LOT of problems, including wrong wiring, car issues, etc.. so document all you can, and try to provide as MUCH information as possible (beyond the head unit) as you can.
then, maybe, people would be more willing to help you out.