tommymilan311
Senior Noob VIP Member
So. My lady wasn't much liking the way her 2011 Kia Soul was driving. She had problems from the moment she bought it, horn didn't work and had a noisy strut, mechanics said they couldn't recreate the problem. Owed roughly 16k on it, so a trade in didn't seem possible. We took it to Lujacks, the dealership she bought it from, and they offered he a full trade in for a 2014 Kia Soul. GREAT DEAL RIGHT? No, because the incompetence of their employees messed the whole deal up, sorta, I'm not giving up without a fight, even if it turns into a legal fight.
They didn't have all the keys, so they had to contact the old owner. The owner brought back the keys, when she went to pick it up they told her that the sales lady put in the car payoff at 15.1k not 16k and said she had to pay the $900 difference. Um, no, **** you, just because your employee didn't fill the paper work out right doesn't mean I have to pay the penalty. My solution is to take $900 out of that employees paycheck for incompetence and then be fired. The stupid ***** didn't know anything about the cars she was selling other than they were fancy. She couldn't answer my questions (researched the car and needed some clarification on certain things.)
My old sales guy who was great was no longer there because he said he didn't agree with the direction the were going... I can agree. It seems trying to rip people off is in their mantra. Go ahead and check their BBB complaints. They are only a C- company and I will never do business with them again. I really very much like Kia, and it unfortunate they my old deal is no longer a Kia dealer. But I will now be crossing the river for my Kia needs.
Another Note:
She heard me when I drove up and though a selling point was that you can put a system in these cars //content.invisioncic.com/y282845/emoticons/rotflol.gif.b453361716769b8110ddefc85ff03cd2.gif Didn't know you couldn't put a system is all cars. I can see Hybrids and Electrics being a nono. But not your standard everyday car. I'm just being a **** now cause I'm pissed.
They didn't have all the keys, so they had to contact the old owner. The owner brought back the keys, when she went to pick it up they told her that the sales lady put in the car payoff at 15.1k not 16k and said she had to pay the $900 difference. Um, no, **** you, just because your employee didn't fill the paper work out right doesn't mean I have to pay the penalty. My solution is to take $900 out of that employees paycheck for incompetence and then be fired. The stupid ***** didn't know anything about the cars she was selling other than they were fancy. She couldn't answer my questions (researched the car and needed some clarification on certain things.)
My old sales guy who was great was no longer there because he said he didn't agree with the direction the were going... I can agree. It seems trying to rip people off is in their mantra. Go ahead and check their BBB complaints. They are only a C- company and I will never do business with them again. I really very much like Kia, and it unfortunate they my old deal is no longer a Kia dealer. But I will now be crossing the river for my Kia needs.
Another Note:
She heard me when I drove up and though a selling point was that you can put a system in these cars //content.invisioncic.com/y282845/emoticons/rotflol.gif.b453361716769b8110ddefc85ff03cd2.gif Didn't know you couldn't put a system is all cars. I can see Hybrids and Electrics being a nono. But not your standard everyday car. I'm just being a **** now cause I'm pissed.
