I m not sure what to do.
I bought a brand new iphone 3gs and then sold it on ebay to make some profit.
I sold it for 625 bucks, and shipped it via usps priority and i got a delivery confirmation paper as a proof.
The tracking nbr says it is been delivered but the buyer says nope he dont have the phone, wtf!?
Fortunately, paypal for some reason decided to release the money to me (I think cuz the item was delivered already) So I managed to get 625 bucks out of paypal acct into my bank account.
The buyer eventually filed a dispute against me.
Paypal opened up the case. I replied to the situation immediately. I even took a picture of the delivery confirmation paper and uploaded it on paypal website so that way I can protect myself.
BUT today paypal just closed the case and is in favor of the buyer so my account is at -625 right now. stupid part is that in the email, paypal says "if you have a proof of shipment, then you may appeal".. I am like what the hell? I already gave them a proof of shipment.
I am going to call them tomorrow. But was wondering if anyone ever experienced this?
I feel like I cant win in this situation. my iphone is gone and now they expect me to pay 625 bucks back??
I bought a brand new iphone 3gs and then sold it on ebay to make some profit.
I sold it for 625 bucks, and shipped it via usps priority and i got a delivery confirmation paper as a proof.
The tracking nbr says it is been delivered but the buyer says nope he dont have the phone, wtf!?
Fortunately, paypal for some reason decided to release the money to me (I think cuz the item was delivered already) So I managed to get 625 bucks out of paypal acct into my bank account.
The buyer eventually filed a dispute against me.
Paypal opened up the case. I replied to the situation immediately. I even took a picture of the delivery confirmation paper and uploaded it on paypal website so that way I can protect myself.
BUT today paypal just closed the case and is in favor of the buyer so my account is at -625 right now. stupid part is that in the email, paypal says "if you have a proof of shipment, then you may appeal".. I am like what the hell? I already gave them a proof of shipment.
I am going to call them tomorrow. But was wondering if anyone ever experienced this?
I feel like I cant win in this situation. my iphone is gone and now they expect me to pay 625 bucks back??
