It's basically a once a month occurance. I checked around on here and other sites, and it seems to be a pretty common problem with the electronic faces. When i first got it the face worked fine but for a day or 2 i had to "help" the cd eject all the way, it would come out a little, and if you put your finger on the bottom of the cd and lift slightly it would come out fine. But i havent had that problem since. But yeah, check around these seem to be common issues with these but in no way are they "critical"how bad is this "tapping on the face" issue? something that happened a few times that might of just been isolated incidences or something you think will persist. my cousin is lookin for a new HU so i dont want to be responsible for buying him something that might be broken. haha