Fighting with Nissan North America (Altima owners beware/read)

[cjj2d 10+ year member]

IMPORTANT READ FOR ALTIMA OWNERS

I have to rant for a minute, and anyone that owns a 2002-presant Nissan Altima may want to check this out before it happens to you, and most likely it will.

a few months ago I had to take it in for the engine light and have the Crankshaft Position Sensor replaced (and nissan knows that this is defective and does not warn you) which causes for your car to just shutdown and stop with no notice. My car shutoff on my driving down the road in the middle of an intersection, real fun stuff.

just a month after that my engine light came back on and I began to notice some exhaust noise coming from under the center of the vehicle. I also began to notice that I am using alot of oil but showing no leaks or burn smell or smoke what so ever. So I go to auto zone to find out what the engine light code is, come home to pull it up on the net and find that it is an EXTREMELY common problem with Altima owners that becomes very EXPENSIVE. It is the catalytic converter, oxygen sensor, and the pre-cat assembly that attaches to the manifold/engine. Well the pre-cat part disintegrates and debris gets sucked up into the engine damaging the pistons and cylinders causing increased oil consumption. THIS IS A KNOWN PROBLEM by Nissan yet they still have done nothing to notify owners, or be proactive and address the defective parts before this happens and becomes very costly.

I take it in to Nissan and tell them what is happening with my oil problem, engine light, etc.... Tell them about what I have found in my research as to the numerous problems and the catalytic converter being the defective problem and cause for oil consumption. They quickly blow me off and say "no that would have nothing to do with your oil problem"

So $1100 later with a new oxygen sensor and catalytic converter, they tell me to come in every 700 miles to do oil consumption tests cause they see no problem. After doing so they tell me it has used 2/3 a quart of oil in the 700 miles and that is normal consumption. BULLSHIT!!!! That is not normal. I am putting a quart in every 1000 miles almost. The problem continues and I call them back to setup another appointment to check further, they quickly tell me OVER THE PHONE there is nothing else they can do except REPLACE THE ENGINE!!!!! at $4000!!!!!!

This is rediculous. Thousands of people have had this same problem, and been told the same thing, to replace the engine after replacing the catalytic converter. Nissan has documentation that they have even researched to problem but have yet to do anything about it.

I have filed a complaint with Nissan North America and requested they replace my engine. I have to provide them with all service documentation, papers, etc.... and go through this investigation. And from all the findings from other Altima owners that did the same thing, NISSAN will do NOTHING FOR ME or any Altima owner.

ok, rant over, I am just pist and thought anyone else with an Altima may like to know this. If this has not happened to you yet, it will. Sell that car!!!!

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[Louisiana_CRX 5,000+ posts]

I'm glad I read this I was gonna by me a Altima 6spd Coupe...but I'm staying away from them now....

 

[04silverz 10+ year member]

nissan had horrible customer service

the 350z has way more known problems and the dealers are even more reluctant to help

 

[Decipha 10+ year member]

that really sucks.. but for the time being you may want to bypass your egr... would throw a code but would be worthwhile if you intend to keep your car.

 

[cjj2d 10+ year member]

I am not worried about the engine light, its the oil consumption that is a *****.

 

[JoeHemi57 10+ year member]

the oil consumption and the cat are unrelated. i work for a nissan dealer and there is a recall/campaign for oil consumption on the QR25 altima. the crank sensor/cat problem is unrelated although still a problem. what state are you in? i'm actually about to head out to dinner with the nissan parts/service district rep for arkansas/tennessee/mississippi.

 

[HitManSE 10+ year member]

I'm pretty sure the light read the code P0420 which is and has been common with nissans since the mid 90s.

Personally, I call it the dummy light. Nissan of course will suggest you change the entire pre-cat section and thats some expensive sh!t.

 

[Eugenics 5,000+ posts]

funky

 

[Qbenjamin 10+ year member]

I'm glad I read this I was gonna by me a Altima 6spd Coupe...but I'm staying away from them now....

I was gonna get my wife the COUPE this summer.....Not anymore.//content.invisioncic.com/y282845/emoticons/crap.gif.7f4dd41e3e9b23fbd170a1ee6f65cecc.gif

 

[DBfan187 5,000+ posts]

the oil consumption and the cat are unrelated. i work for a nissan dealer and there is a recall/campaign for oil consumption on the QR25 altima. the crank sensor/cat problem is unrelated although still a problem. what state are you in? i'm actually about to head out to dinner with the nissan parts/service district rep for arkansas/tennessee/mississippi.

Tennessee

 

[ngsm13 5,000+ posts]

Think that could be the problem with my 2000 Nissan Sentra?

I'll be driving, and decelerate to a stop and the engine will just stop... shut off.

It'll start right back up... but it happens daily... sometime multiple times.

nG

 

[JoeHemi57 10+ year member]

Tennessee

pm me your email and i will pass it along if you hurry.

 

[faulkton 5,000+ posts]

Think that could be the problem with my 2000 Nissan Sentra?
I'll be driving, and decelerate to a stop and the engine will just stop... shut off.

It'll start right back up... but it happens daily... sometime multiple times.

nG

lol.

its gangster when u bumping your system and u POS ride cuts out.

 

[ngsm13 5,000+ posts]

lol.
its gangster when u bumping your system and u POS ride cuts out.

Heh.

My Nissan is BONE stock.

Lol.

nG

 

[DBfan187 5,000+ posts]

not me, cjj2d. I believe Murfreesboro is in Tennesse.

I'm in GA near Florida.//content.invisioncic.com/y282845/emoticons/tongue.gif.6130eb82179565f6db8d26d6001dcd24.gif