i was not being negative...... bama asked me where i was going show i had too show him... also scott's customer service is better than jassa's lately and thats a fact, not a negative. but i also understand that jassa has to get alot of stuff out for the usa and international finals. while scott has no choice but to take former re customers and peddle his woofers via the internet. so i would only expect his customer service to be superior, he wouldn't want anything to happen to the image of the world's most over-hyped woofer in 2006