DO NOT go to CIA Engineering for amp repair

WOW! I didn't notice this before, but I do now.

I'm missing a total of 4 set screws from the terminals.

I guess this is CIA's stupid, immature way of saying "FVCK YOU!"

Oh well, two can play at that game //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif

 
WOW! I didn't notice this before, but I do now.
I'm missing a total of 4 set screws from the terminals.

I guess this is CIA's stupid, immature way of saying "FVCK YOU!"

Oh well, two can play at that game //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif
OH NOES! Dude, there what, $.30 at home depot? Grow up. But I'm sorry about what happened with your amp. Good write up. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif

 
OH NOES! Dude, there what, $.30 at home depot? Grow up. But I'm sorry about what happened with your amp. Good write up. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif
beyond the point, they shouldn't send it back to him worse than how he sent it to them.

Oh and good luck finding gold plated ones that match up with the holes at home depot.

(i realize it's not a huge deal "gold plated" but i'd imagine it would lessen the resale value)

 
So, what have I accused them of? Notice this, CIA says they "just" got the information they needed. Then notice that the email from Treo was received on the 15th, 5 days later! Just flat out lie like that. . .
While I definetly don't defend the response that you got from them I believe the accusation they are reffering to is you claiming that they bumped other peoples repairs up before yours. That may or may not have happened, I obviously wouldn't know, but that is probably where that came from at least.

Good luck getting that thing fixed, I dunno if I like the looks of treo's personally...but they are some pretty awesome amps preformance-wise.

 
Here's some more first hand, Grade A customer service for you.

Email I sent

Joe,
First you send me my amp back unrepaired, then I discover I’m missing a total of 4 set screws from the terminals? Is that some immature way of saying **** you? I expect them back. I don’t care how small of a nuisance it is, I’d better get them back.
The reply

Here you go again whit the shit. Now you know why I sent your amp back unrepaired. I don't need shit like this. check the box, all terminals were there when I sent the amp back to you, they could've fallen out. If not, either send me a decent email or phone me and I'll send some out to tou.It's that simple, not sacastic.

JK
What's sacastic? And how am I sacastic? Four screws just "falling" off, psh yeah right, not going to happen.

 
I still use KB audio. //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif
We'll see how good they are soon.......I sent out the package already and it should have arrived thursday but DHL messed up on their end so it delayed it a couple days.

 
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