Deh-80prs questions. Not about tuning

Not sure where to post this so here it goes. Yell at me if I'm in the wrong section. Anyway. I just bought the deh-80prs and so far love it. Been 2 days and tried to update the Bluetooth firmware and it failed. All I get is error 10 now. I've tried everything including a full reset. I've scoured google for answers but havnt got any good help. Thanks all and any advice is good.

 
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Mahapederdon

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