DC alternators CS

[Bills 10+ year member]

Yes, they do starters and alts for all sorts of things. Rob is acually better at starters then alts, and he is great with alts

Bills

 

[Xprime4 10+ year member]

i tried reaching him today by phone and i wasn't answered. What's the best time to call him ?( eastern time here)

 

[TnT_Sounds 10+ year member]

so does mechman, but there is no excuse for not keeping customer updated.

I feel the same way man. Sadly I will be moving on to better things and getting some Mechman 16v alts. I have given up hope and refuse to wait any longer for any updates from DC. They can keep my alt bracket and A/C condensor.

 

[Bills 10+ year member]

he is on the west coast, so he is 3 hours behind you.

Bills

 

[skmfkr 5,000+ posts]

i tried reaching him today by phone and i wasn't answered. What's the best time to call him ?( eastern time here)

trying calling on a business day?

1-888-441-0144

 

[bubbagumper6 5,000+ posts]

Yeah I think mine took over a month...but I did eventually get it, and Rob gave me a free upgrade for having to wait so long. Seemed like a nice guy, and the alt is a beast.

 

[TurdFergueson2 5,000+ posts]

The two months part don't sound like DC power at all. So idk what would be going on there.

Bills

They are more active on Meade's forum. I would also try there.

Same thing the OP is going through happened to me. I finally go the alt and it kicks ***. It took almost 6 weeks to get mine.

 

[TurdFergueson2 5,000+ posts]

I feel the same way man. Sadly I will be moving on to better things and getting some Mechman 16v alts. I have given up hope and refuse to wait any longer for any updates from DC. They can keep my alt bracket and A/C condensor.

Wow, you were one of their biggest supporters. Are you serious?

Weren't you calling Mechman alts out too?

 

[Xprime4 10+ year member]

ok he pm'ed me back. He said it will be shipped wednesday...

I have no doubt about the alts quality... it's just a sad thing that the cs ain't on par with the quality of the product

 

[bhsdriller 10+ year member]

They have great alts and customer service, I got mine in 2 days

got a free upgrade also

 

[Xprime4 10+ year member]

HE STILL HASN'T PM ME BACK. i'm ****ing tired of that shit.... Honestly, this is the worst CS i've seen or even heard about of my whole life. How can a buisness be run like this?

 

[46panel 10+ year member]

This isn't what I want to hear, been thinking about getting one with how I hear they are really nice, but seeing this I'm thinking of going with mechman. Good luck man.

 

[basebalz13 10+ year member]

This isn't what I want to hear, been thinking about getting one with how I hear they are really nice, but seeing this I'm thinking of going with mechman. Good luck man.

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[bhsdriller 10+ year member]

HE STILL HASN'T PM ME BACK. i'm ****ing tired of that shit.... Honestly, this is the worst CS i've seen or even heard about of my whole life. How can a buisness be run like this?

**** that sucks dude...he's sorta local to me. Want me to go and beat his *** for you j/k but hope you get it figured out

 

[IMOVeCHICKENS! 10+ year member]

you should email them

dave@dcpowerinc.com

rob@dcpowerinc.com

ive waited longer then anyone and ive been patient and ive gotten uptdate from the time i ordered it but alot of things went wrong in my case but ill have mone soon