DisputeThe buyer and seller have 20 days to communicate directly to resolve an issue with this transaction. All disputed funds are held until the issue is resolved. If both parties can't agree to a solution, either party can escalate this to a PayPal claim.
EscalationThe buyer or seller asks PayPal to review the case and decide the outcome. We make every effort to resolve the claim within 30 days and restore funds to the rightful owner.
Requiring your actionPayPal requests more information from the seller to resolve the issue. If the seller doesn't respond within 10 days, we close the case and restore funds to the rightful owner.
Awaiting other party's responsePayPal requests more information from the buyer to resolve the issue. If the buyer doesn't respond within the allotted timeframe, we close the case and restore funds to the rightful owner.
Being reviewed by PayPalWe review the information the buyer and seller have provided. We try to reach a final decision quickly, but complex cases may take longer and require additional information from the buyer or seller.
Item returnThe seller or PayPal may decide to grant a full refund to the buyer if the merchandise is returned. Once delivery is confirmed and the refund is processed, the case is closed.
ClosedThis claim or case has been closed. A closed dispute cannot be reopened or escalated to a PayPal claim.
Status
We contacted the buyer and let them know that you would agree to process a full refund if they return the merchandise to you in its original condition.
The buyer will ship the item to this address:
9310 redhawk bend drive, lakeland, FL 33810, United States
What happens next
The buyer is required to provide tracking information confirming that they shipped the merchandise to you by Dec 2, 2010. If we don't receive this information, the claim will be closed and a refund will not be issued.
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View case history
Nov 22, 2010 - PayPal: Email sent to buyer
Nov 22, 2010 - PayPal: Email sent to seller
Nov 22, 2010 - Seller: Refund buyer upon receipt of item
Nov 22, 2010 - PayPal: Email sent to seller
Nov 22, 2010 - PayPal: Email sent to buyer
Nov 22, 2010 - Buyer: Temporary hold placed on funds until case is resolved
Nov 22, 2010 - Buyer: Complaint Case filed
Back to Resolution Center
Transaction *****************
$350.00 USD
Nov 9, 2010
and they already toom another $70 out of my account so he could ship the Subs back.... ?????