Crutchfield owns

[AndonD454 10+ year member]

ill add to the list that crutchfield is number one in customer service compared to other online stores ive bought from.

got a new HU scratch and dent at a great price.. and then full amp bypass kit, wiring harness, mounting kit, and very detailed car specific instructions all for free.

on top of that it was here within a week, sent tracking number same day, free shipping, etc etc

and then they sent me a free year of motor trend.

 

[bikejunkie223 10+ year member]

I bought a universal xm tuner and smart adapter on the scratch & dent. My tuner would not remember xm presets, so I called Tech, and they sent me a brand new unopened tuner to swap out at no additional charge, and told me when I got it to swap it and send it back, that way I could still listen to sat radio until the tuner showed. Then, that didn't fix the problem, so they did the same deal with the smart adapter which cured the issue. Crutchfields customer service is top notch, I can't imagine better service.

 

[lotas 10+ year member]

I like Cardomain as well as Crutchfield. Everytime I'ved ordered from them they shipped it out the same/next day, email you with the tracking #, free wiring/connectors/install kit with decks, authorized dealer, tons of products, from plexiglass--->12v fans ---> LCD screens ---> intake and exhaust.

I guess its just lke Crutchfield minus the whole Home A/V and more car. Plus its located in my same state, so they overnight it and i get it in a day //content.invisioncic.com/y282845/emoticons/wink.gif.608e3ea05f1a9f98611af0861652f8fb.gif

But yeah customer service is awesome. Its really sad that we have to look for a shop that has customer service. As a consumer, you are buying a product, and you should automatically receieve cust. service in return, but now-a-days you have to hunt for it, and jump on it when you find it. *sigh*

as Pink Floyd said..."Money...its a drag".

 

[AndonD454 10+ year member]

forgot to add that my friend got two L5 10s brand new (not scratch and dent) for like 250shipped. he blew them, so they sent him 12s to keep up with the power he was sending them (for free)

then he recently blew the 12s and they sent him the new 05 models for free as well.

any company that does this is sweet

and yeah i told him how to set his gains this time haha

 

[PatFitz9 10+ year member]

i have never had an issue with them EVER. their service is top notch, esp for the amount of business they do. i bet they will sit on the phone with you during your whole install just to make sure everything is done right.