No, but he claimed the scratched his windshield and had that added to the estimate. I think he could see the windshield for 15,000 miles, not to mention the other piece of glass they claimed was damaged by the radio.
the pics i saw were like the AC unit ducts were cut and then taped over and on the youtube video his tweets he had installed were just sitting in there not mounted to anything. whether its just CC or not if you pay someone to do a job they are supposed to do it right. not **** it up just cause.
The tweeters were hanging there because he took them out. He made a comment on how they were hot glued into place. I'm pretty sure he decided to test their ridgidity himself and broke them off. As for the heating duct? That's one expensive heating duct as that was the only thing the installer did wrong.
if i recall the story they were taking the HU out to put a different one in or something like that and he noticed the hack job. he didnt take it apart to check the install.
They didn't cut the harness for the head unit. They spliced into it. They consumer didn't want to wait for the proper harness to be ordered for his car, so they hardwired it. The factory harness was still in tact. He also got amplifiers with his speakers They cut the harness connector off so that they could screw the wires into the crossover terminals for his components. I still see nothing wrong with this install. Especially since it was rushed by the consumer.
Ya, the dmg items was only little more then 6k and thats with everything at retail dealership price. The dealership then charged another 6k for labor hours fixing the stuff
have you dealt with big companies like this before personally. especially a company like CC that is dying right now. if it were that simple and it was the consumers fault CC would not of taken the blame on this. theres more to this story. there has to be.
The story was that he took it to another CCity to have an issue with radio reception looked at. The associate brought the cut heater duct to the customer's attention at that time. The associate of CCity suggested to the customer that he go to the dealer to get it fixed. The customer takes the advice and goes to the dealer. The dealer sees aftermarket stuff and proceeds to **** him in unneccessary parts and labor to "restore the car to a safe condition" (scare tactic). The customer is so scared that he follows the dealers advice. CCity takes the blame. The install was not bad. Not the best, but not bad for a rushed job. The only mistake that was made was cutting the heater duct. The other associate did not say anything was wrong with the install other than the heater duct. It was the dealer who said everything needed to be replaced only to drive cost up.
CCity did not deal with this situation. Their insurance company did. Sometimes the 10,000 is not worth the negative publicity. It doesn't mean they're at fault. They just don't want to be put in the middle of litigation.
ding ding ding.
