Chipped magnet

[KilluminatiDre 10+ year member]

I received my brand new sub today which I think was damaged during shipping. Theres a small chip on the magnet and there are shavings that remain of the chipped piece. I'm wondering if it matters much of the magnet being chipped? I put the shavings back into place. I'd rather not have to send the sub back being that I live out of country.

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[Lowflyin 10+ year member]

Brand new sub that ish would already be on its way back if it were me.

 

[Joseph7195 10+ year member]

That's pretty bad for a new sub. If it was used, I would not worry about it, but since it's new, I would file a claim with the shipping company and contact the seller and have them ship a new one out. You shouldn't have to pay a single penny out of pocket for a shippers mistake. Be firm, don't just give up. Hope all ends up well for you.

 

[jasonbillnelson 10+ year member]

agreed^^^^^^^^^in or out of country i'd call the company and get a claim filed.

 

[KilluminatiDre 10+ year member]

thanks, i emailed the company. im hoping to get a response soon. it suxs since it took almost a month to build the sub and another 8 days for it to get here.

 

[Knowmadic 10+ year member]

They'll most likely help you out a little be expediting your order, maybe not shipping though since you're out of country, but you wont have to pay dime for anything past here.

 

[SPLaudio 5,000+ posts]

looks like a fi sub...

 

[RangerDangerV2 5,000+ posts]

fi q...

 

[Sleeklsc 5,000+ posts]

If you don't care about that slight damage perhaps you could ask them for a partial refund. Ask them and see what they'd offer. If it's really low tell them to go fck themselves and to send a shipping label.

 

[mclerico83 5,000+ posts]

yea if its fi they should send you a new one and pay for you to return this sub. Im sure they had insurance on the shipment also

 

[hispls 5,000+ posts]

Won't hurt performance, but assuming you're paying for new that sort of cosmetic blemish is unacceptable IMO.

 

[KilluminatiDre 10+ year member]

yea if its fi they should send you a new one and pay for you to return this sub. Im sure they had insurance on the shipment also

yep its a fi q. that would def be nice if they do it like that. i still haven't heard back from the yet.