CDA-9831, no sound but HU is playing music

[daktruckie99 10+ year member]

Got a little problem here and don't know what the actual culprit is.

Just put the CDA-9831 in 3 weeks ago and have had the problem 3 times since then, once a week it seems.

When I turn the car on the stereo comes on and displays the track counter as if the unit is playing the song but no sound comes out. The only way I have been able to get music to come back on is doing a full reset by hitting the button on the faceplate. The problem effects both CD and radio.

I really don't like doing the reset however because then I need to redo all my time correction and EQ settings not to mention all the radio presets.

I have toggled the internal amp on and off but this has no effect. I am running the HU straight to my amp via RCA's then from the amp to the speakers. However it did this prior to the amp going in so I am pretty sure it's not the amp.

Anybody seen this problem before and/or have a solution for me?

Thanks in advance.

-Mike

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[dleccord 5,000+ posts]

Your EQ settings will not be reset.

Did you try to turn on defeat and turn it back off when "it" happens? I use to have the same problem when I had that deck. I still do with my deck but not very often, maybe once a month of so.

 

[daktruckie99 10+ year member]

Have not tried toggling defeat. Does that fix the problem?

 

[daktruckie99 10+ year member]

Well I just went into the car and it was doing 'it' again. Turned defeat on and then back off and voila, music!

Thanks for your help.

-Mike

 

[Abneriel 10+ year member]

Well I just went into the car and it was doing 'it' again. Turned defeat on and then back off and voila, music!
Thanks for your help.

-Mike

Nice to hear it works! My 9815 had a similar problem, but unfortunately switching things around didn't do anything //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif when it would do it the motor for the cd insertion stopped as well. When I first read your symptoms, I thought maybe the same had happened...nice to see it didn't!!! //content.invisioncic.com/y282845/emoticons/smile.gif.1ebc41e1811405b213edfc4622c41e27.gif