Beware: Indoaudio sucks

Alpine4life89
10+ year member

CarAudio.com Elite
I've already told you guys about my skipping cd player i received from them. So you probably already know that story.

But this company sucks. They agree to give me a brand new unit under warranty, so i ship them everything back ( which took almost two weeks btw ). Then the package shows up at my house, and it is the exact same thing i sent to them.

The batteries were in the remote

The cage was used

The wiring harness was used

All of this seemed fishy when i first opened the package. So i figured i was probably screwed. Anyways, i installed the head unit and it had the exact same skipping problem as before. They left no note or anything letting me know what they did, yet it was obvious they didn't even try to fix the problem. This is supposed to have a one year warranty, and they went though and kept in contact with me the whole time. But, after 2 weeks with no radio, and paying an extra 11 bucks to ship it to them, they ****ed me over.

So now what? I am going to call them on monday and handle this in a mature way, but if they start giving me excuses then i'm going to give them hell. I mean, it's obvious if they were a trusted company they would have handled this better and i would have a working unit right now. Even if they do agree to actually send me a new unit it is still ridiculous that they told me they would take care of it and didn't do SHIT! I doubt they will do anything though based on other complaints i heard googling them.

All i have to say is, DO NOT EVEN THINK ABOUT BUYING FROM THEM! THEY ARE NOTHING BUT A HEADACHE. //content.invisioncic.com/y282845/emoticons/verymad.gif.3f39c5c2fd57527b671fad3efdfac756.gif

 
yeah, they are probably like the worst scam site and i was dumb enough to fall for their shit. I can only imagine the stories out there because of these guys.

what i don't get is why they would trick me into shipping them the defected item and making it obvious that they didn't do shit about it. I mean the same used wiring harness?????? Come on

 
This is the reason you buy from a local shop. We may be a bit higher in the pricing but the service aspect of being able to walk into a shop and get your problems handled right away makes up for it.

 
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Alpine4life89

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