To all very dedicated car audio enthusiasts.
I have been monitoring the posts put up by an individual all over the net claiming how Cadence is trying to cheat its customers by cutting the quality of our CVL8-500-4 subwoofer.
The CVL8-500-4 has proven to be one of our best sellers over the years and has actually gone through 3 revisions with a 4th revision on the way. With one of the first changes being the basket design and improving the spider assembly construction. Why do we go through so many revisions when we can probably "leave-well-enough" alone? It's because unlike other audio companies we care about the product we produce and are always researching how we can improve our products. The CVL8-500-4 has also been one of the most copied subwoofers out on the market.
I have personally gone out and measured the plates and motor thicknesses of all 3 revs and have found that REV 3 which is the driver being complained *about is actually about 1mm thinner, overall motor structure,(about 0.039 of an inch, the thickness of a paper clip) than the previous REV 2. Certainly NOT 1/4" as is being claimed. If you look at the photos being posted its quite obvious that there is no 1/4" difference.
No REV has ever had a "one piece pole with back plate" as claimed by this individual so we never "cheated" anyone with changing that spec.
REV3 does have a trim plug in the yoke plate while REV2 did not. (REV1 did have the trim plug.) The trim plug is an aesthetic piece, and does not affect performance.
The difference in the 1mm thickness is within manufacturing tolerances as both plates are stamped and in no way affects the performance, power handling, SPL or sound quality of the driver, if it did Cadence would never have released the driver from the production run.
All this leads me to one point, is it possible one of our unscrupulous competitors is jealous of our success and especially this driver and has put a certain individual to this? He claims that he is a loyal Cadence fan and that his entire car is Cadence, if that were true about you, wouldn't you contact the factory, speak to them, get an explanation? Instead within a few hours he is busy "cutting and pasting" his diatribes on every car audio forum he can find and on
Amazon.com and Facebook as well. He is not satisfied with any of our responses and wont even give us a fair chance to thoroughly investigate his claim and respond. He even claims that we are in cahoots with other manufacturers to cheat consumers. Who is "shady bob"??? This leads me to believe he is not looking for help, a resolution or answers but for whatever reason is making unsubstantiated claims about our product which is just malicious slander.*
If he is so unsatisfied with our CVL8-500-4 he can always return them to
Amazon for a full refund.
Amazon is not dumping CVL8-500-4 at a discount, we don't set
Amazon's prices, they do. Suffice it to say that they buy large quantities and are offered better deals. As a matter of fact we can't even keep up our manufacturing pace with world-wide demand for the CVL8-500-4.
I realize that I cant win this argument, and its a free world and people can claim what they want online, but we know the reality, we have the facts and we would never rip off our customers who have been loyal to us for the more than 20 years we have been in business.
Yours very truly,
Jake Lock
VP Operations
Cadence Acoustics Ltd.
