Rochambeau
10+ year member
Pudding is good.
OK... Back to the original topic.I sent them a moneyorder for an amp and today i went to ebay and Indoaudio is no longer around? What the heck happened to them and is my money gone and is anyone else getting ripped off by them?
FWIW, I got this e-mail from them yesterday because I pulled a n00b and bought from them (first and only time)...
Dear Indo Audio Customer,
Thank you for purchasing from us. A few of you may be concerned to why our
registration status on eBay is showing as not registered. We were undergoing
some changes on eBay's system under our registration, and a glitch occured.
This won't show active/fixed until later on Monday.
We apologize for any inconvenience, but just to assure you, this does NOT
affect your item's shipping process or anything to do with your order. We
have been on eBay for over 7 years rated #1 Powerseller in the Consumer
Electronics Category for a reason.
Be assured, we will continue to provide all our customers with the best
service, best selection, and lowest prices. When we are back up and running
on eBay on Monday, you will notice many more products to choose from, and a
greater selection.
Thanks so much for taking your time to read this email, and doing business
with the premier online site for car audio and electronics.
Regards,
Robert
Manager
Now I didn't write that so spare me the flaming about their service & what not.
As to the question someone else posted as to why they are hated so much, I dunno but they have pissed off many a people on this forum, to be sure. To be honest, I think they try to do good, just may be in it over their heads with the volume they do. And running as thin a margin as they must to be the cheapest around, it is logical that they would have customer service issues.
All that said, from here on out, I will pay a little bit more to go with a seller that does not have the logistical problems that these guys seem to have.
It's worth noting that not only do they have a lot of negative feedback, but they have just as many "mutually withdrawn" feedbacks meaning other people that gave them negs to begin with but retracted for whatever reason. I am sure it is safe to say that each of those were problem transactions as well.
Oh and in sending that e-mail they did a stoopid by putting all the recipients addresses in the "To:" field thus committing a violation of privacy of my information. I was feeling pissy so I wrote them and they came back very, very apologetic as would befit such a grievous error, so I give them points for their contrition. I also sent a message to all the recipients encouraging them to complain and HOLY CRAP, they got some loyalists. Some people just tore me a new one //content.invisioncic.com/y282845/emoticons/furious.gif.fc81ca146dbff91fede3ed290dbc4f4c.gif as if they are related to the founder or something. //content.invisioncic.com/y282845/emoticons/eek.gif.771b7a90cf45cabdc554ff1121c21c4a.gif

