Whats up with RE?

[CntInjaDisNinja 10+ year member]

I cant seem to come in contact with them to order me SX. I called there phone # that was on there website. Which is a tech line??but I get a machine that says were helping a customer call back later. WTF, So I emailed them and they dont respond. GEEZE!!I want my sub!!!!

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[tommyk90 5,000+ posts]

Be persistent and keep calling them, it usually takes a few tries before you finally get ahold of someone. Don't bother emailing them.

 

[swaptrex 10+ year member]

that sure is great customer service when you have to call and e-mail numerous times a day after you bought a product.

 

[CntInjaDisNinja 10+ year member]

Well im thinking of just forgetting about the RE SX and gettin two Diamond CM3 12's. They handle 500rms each and I have heard good things about them. Does diamond have good SQ?

 

[tommyk90 5,000+ posts]

that sure is great customer service when you have to call and e-mail numerous times a day after you bought a product.

They don't have the HR (human resources) to have people dedicated to answering emails and phone calls all day. They aren't RF. //content.invisioncic.com/y282845/emoticons/rolleyes.gif.c1fef805e9d1464d377451cd5bc18bfb.gif

 

[lotas 10+ year member]

if you are going to change your choice of sub just from not reaching a company after a day or two i highly suggest you stop pulling your credit card out and think/research a little bit more. you dont sound like you are too sure of yourself on what you want

think twice, buy once.

and like someone said, RE is not some huge company like kicker or RF or Alpine, that is why a lot of car audio shops have never heard of them...