I'm in a help desk job currently doing support for the computer systems for the state parks. Most of my job nowadays entails documenting and testing problems with the application our companies provide that the client reports (our Indian programmers apparently are pretty inept). The rest of my time is taken up with mundane tasks like walking 60+ year old employees through installing printers and making sure their IE is set up properly to use the application. Not a bad job. My supervisors are cool, I can go on breaks/lunch whenever I feel like it as long as the phones are staffed, and pretty much am guaranteed any PTO or time off I need as long as I request before the weekly schedule comes out. With winter around the corner, and most of the state parks we support closing, I spend 75-95% of my time surfing the internet, and watching movies/listening to music off our 2TB community file dump server. As stated earlier, not a bad job, and you would probably make almost twice as much money living in a major city doing the same thing as me (I make about 20k a year //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif in my podunk town ). I've been here 2+ years, but can't really see myself doing it for more than a total of 5. Just not high enough pay or interest for me in the long term. I will tell you I have noticed our requirements going up. We tried to hire a few new guys at the beginning of summer, and the job requirements were outrageous (3+ years it experience, certs, etc). It was pretty funny though when 50 people applied (many from hours away) and laughed at our bosses when they told them the starting salary and rolled out the door. We ended up hiring a few friends of friends who were computer savy, as no one else with the job app requirements were willing to work for such shitty pay/benefits.
I would suggest doing what other people have suggested and get some certifications. I'm working on my Comp TIA certs (A+, Net+, Linux+). These are good because there is a ton of free study material and resources out there, and once you pass the tests, youre certified for life (unlike MCSE certs). I figure I get a few of these under my belt, maybe the Microsoft certs after that, and combined with my aas in comp science, hopefully a couple years from now I'll have some better opportunities. I'm working on my BA in comp science, but am unsure if I'm going to finish (high level programming requirements FTL)