Viper 5706v won't start my 2010 Chevy Malibu

[Lopezjorge123]

I just finished installing the viper 5706v with the directed DBALL2. I have it hooked up W2W not D2D. I followed wiring diagrams to the T and I'm having a problem with the remote start function. The alarm seems to be working fine. Lock,unlock,trunk, work just fine. Yet doest star the car. After about an hour of troubleshooting I notice that it does work if the key is inserted in the off position and it will shut off after the preset time too. Normally A sign that a bypass is needed, but I do have one, I programmed the key over and over but it was the same. I also reflashed the DBALL2 but still the same problem. Any ideas on what I may be doing wrong? thanks in advance

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[los33]

Did you connect the remote start to the correct ignition wire?

The year comes default with remote start so it may still have the old one active

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[Lopezjorge123]

Yes this car only has 1 ignition wire. I double and triple checked my wiring. I'm really starting to think its a faulty dball2 I can't think of what may be keeping it from starting the car. BTW, it didn't have remote start from factory. It's the LS version.