MANTI5
10+ year member
CarAudio.com Elite
So I sell an item under the condition of "not working, for parts only" give a HUGE description of the item, and welcome all questions to clear up anything. Buyer purchases item, is disappointed item doesn't work, and asks for a refund. I politely point him in the direction of my description, he still wants a refund, I once again point him the direction of the description and refuse the refund. He opens a case and wins. I call and they can't understand how he won with my description of the item being clear, until they say he sent a tracking number, the item has been shipped back.
Here's where it gets grimey, the tracking number was for a 3lb package to CA. I live in AZ and that item is around 10lbs, he lied to fool the system into ruling in his favor. He then emails me several times asking for a refund, either full or partial and that he will send the item. Hold on, if he sent the item(like he told ebay) then it's out of my hands. Ebay has froze my paypal until it's resolved, THEY pay him and I pay them. Ebay hasn't been much help, they basically say wait a few more days and the refund button will become a respond button or something. PITA
Here's where it gets grimey, the tracking number was for a 3lb package to CA. I live in AZ and that item is around 10lbs, he lied to fool the system into ruling in his favor. He then emails me several times asking for a refund, either full or partial and that he will send the item. Hold on, if he sent the item(like he told ebay) then it's out of my hands. Ebay has froze my paypal until it's resolved, THEY pay him and I pay them. Ebay hasn't been much help, they basically say wait a few more days and the refund button will become a respond button or something. PITA
