trouble with viper 5901

[denalilvr 10+ year member]

hi guys i just had the viper 5901 alarm installed but the issue im having is the alarm never goes off no matter how hard i hit the truck..ive had it on for 2 weeks and figured i better hear what the alarm sounds like so i know if i hear it that its mines, i have the sensor installed has well and when i walk up to the truck it says protected by viper stand back..and i adjusted the sensor thru the remote but and have tryed all settings from 1 thru 15 and still nothing..i mean i can put dents in my truck and it never goes off..so im wondering do i have to take it back to the installers and they need to adjust it from the brain or whats the deal?

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[Worlddre 5,000+ posts]

Buy an external shock sensor the one built in absolutely blows. Well known problem.