Thinking of getting a nine.1? Maybe in another 15 weeks atleast...

[phocas 10+ year member]

I just got this email a few min ago:

Dear eD Customer,

If you are receiving this letter it is because you are a current Elemental Designs customer patiently awaiting the arrival of your NINe.1 amplifier. As I’m sure you know with the previous email sent and the hubbub online that we have had some trouble getting the amplifiers into the United States.

Fortunately we have some sort of closure on the situation however unfavorable the result. As it seems some vital paperwork with missing and there may be some other factors playing into this we are not aware of and as a result the amplifiers have been turned around and sent back to the Korean facility where they were assembled.

So what does this mean. Very bluntly. A long annoying wait. Roughly 15 weeks minimum before we will have our hands (or anyone pertaining to them) in the amplifiers again after they’ve arrived in Korea and have been re-inspected, re-packaged, and re-shipped. There really is no easy way around this. We’ve put a press release explaining a little more in depth the situation on our web site at ; http://www.edesignaudio.com/ep/news/press5.11.03.htm

In Lu of this situation we have made the decision at this time it is best for everyone if we replace their order with a amp we currently have in stock or cancel the order all together as we do not feel comfortable holding on to the credit card number information we currently have for another 15 (or more) week period.

We are (at no extra charge) offering to send in replacement of the NINe.1 amplifiers a Avionixx 800.2 or a Avionixx 500m. This amplifier sells everyday for roughly 549.00 dollars on the eD web site and is currently in stock. If you decide to make the switch we will send the amplifier immediately to you at no extra charge and for the exact amount you have already pre ordered a NINe.1 amplifier for.

The alternative to receiving the Avionixx amplifier will to have us simply cancel your existing order, you will be charged no cancellation fee and the order will just be wiped from our systems. If we do not receive a response within 30 days (or roughly June 15th the order will be cancelled automatically).

All I can really say is I apologize for the inconvenience. The situation at hand is no fun for anyone involved especially the individuals who have been waiting on this amplifier for a while. We are hoping the larger chunk of folks opt for the Avionixx amp and give us a chance to make up for it with a quality product they should have already received.

Please reply directly to this email and to me directly with what you’d like to do in the situation. It stinks for everyone but I am confident the 800.2 is a great alternative especially for the price people ordered the NINe.1 for. Please let us know ASAP. Again, both Avionixx amps are in stock and ready for immediate delivery.

Ben Milne

Elemental Designs

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[ss3079 5,000+ posts]

Yeah...not good.

- Steve

 

[andy00018 10+ year member]

Dam, thats all I have to say, Dam, I know its not Ben's fault, but Dam

 

[ss3079 5,000+ posts]

Originally posted by andy00018 Dam, thats all I have to say, Dam, I know its not Ben's fault, but Dam

And it seems as though you have been waiting forever already //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

- Steve

 

[andy00018 10+ year member]

Originally posted by ss3079 And it seems as though you have been waiting forever already //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

 

- Steve

Yea, shit happens though, now i have to decide on A)Avionoxx 800.1 or B)Another amp- dont know which route to choose, any suggestions Steve, or anyone.

 

[ss3079 5,000+ posts]

Originally posted by andy00018 Yea, shit happens though, now i have to decide on A)Avionoxx 800.1 or B)Another amp- dont know which route to choose, any suggestions Steve, or anyone.

The Avionixx is a great amp...

How much power and at what ohm load are you looking for? I'll take a look through some sites for ya.

- Steve

 

[Gauntlet 5,000+ posts]

I just got the email too.....10 weeks of waiting only to get my money refunded. //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

*goes to look for a new amp*

 

[andy00018 10+ year member]

Originally posted by ss3079 The Avionixx is a great amp...

 

How much power and at what ohm load are you looking for? I'll take a look through some sites for ya.

 

- Steve

Thank you, Well under optimal conditions 1200@ 1ohm (HC d2) thats sorta why the nine.1 was perfect, but anything you can come up with will be greatly appreaciated, around 300ish because thats what the 800.2 will cost!

 

[phocas 10+ year member]

Originally posted by Gauntlet I just got the email too.....10 weeks of waiting only to get my money refunded. //content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

 

*goes to look for a new amp*

I am settling with a usx800d till then....

 

[Randy Savage 5,000+ posts]

&^$^$%^@##$!!!!!

Bleh. There goes my all-ED system. Need to find some amps now...****in a...may have to look into the US amps 2000x....

 

[Matador 10+ year member]

Originally posted by andy00018 Dam, thats all I have to say, Dam, I know its not Ben's fault, but Dam

i know damm, eD is great in customer service, but yeah we been waiting forever, damm.

it sucks a lot, but Ben is makin stuff a little bit easier i guess.//content.invisioncic.com/y282845/emoticons/frown.gif.a3531fa0534503350665a1e957861287.gif

 

[Matador 10+ year member]

gauntlet, snova i am with u guys, i feel the pain. i wanted all eD too for bass at least, n we dont get much back.